Help Desk Specialist II Jobs
It Help Desk Specialist
By BAYS
At Tampa, FL, United States
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At Arlington, VA, United States
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By The Computer Merchant, LTD (TCM)
At Springfield, MA, United States
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By Confidential
At Cary, NC, United States
It Help Desk Specialist
By Interwell Health
At United States
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By Grubhub
At Tempe, AZ, United States
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By MAFÉ Resources
At Fort Lauderdale, FL, United States
Technical Help Desk Specialist
By Harvey Nash USA
At Nashville, TN, United States
It Help Desk Ii
By Salt Lake City School District
At Salt Lake City, UT, United States
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By iT Resource Solutions.net,inc
At Newark, DE, United States
Help Desk Specialist Jobs
By CDW
At Greater Minneapolis-St. Paul Area, United States
It Help Desk Specialist
By Lake Ridge Bank
At Verona, WI, United States
Help Desk Specialist Jobs
By Franklin Fitch
At Greater Phoenix Area, United States
It Help Desk Specialist
By RumbleOn
At Irving, TX, United States
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By Robert Half
At Brisbane, CA, United States
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By Ampcus Inc
At New York, NY, United States
Help Desk Specialist Jobs
By NewGround
At Greater Chicago Area, United States
Help Desk Specialist Jobs
By LHH
At Washington DC-Baltimore Area, United States
Help Desk Specialist Jobs
By Strativia
At Honolulu, HI, United States
Help Desk Specialist Jobs
By Seneca Resources
At Arlington, TX, United States
Are you looking for a challenging and rewarding Help Desk Specialist II job? We are looking for a motivated individual to join our team and provide technical support to our customers. You will be responsible for troubleshooting customer inquiries, resolving technical issues, and providing excellent customer service. If you are passionate about technology and have a knack for problem-solving, this could be the perfect job for you!
A Help Desk Specialist II is responsible for providing technical assistance and support related to computer systems, hardware, or software. They are responsible for responding to queries, running diagnostic programs, isolating problems, and determining and implementing solutions.What is Help Desk Specialist II Skills Required?
• Excellent customer service skills
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Ability to troubleshoot and diagnose technical issues
• Ability to communicate technical information to non-technical users
• Ability to work independently and as part of a team
What is Help Desk Specialist II Qualifications?
• Bachelor’s degree in Computer Science, Information Technology, or related field
• A+ certification or equivalent experience
• 2+ years of experience in a help desk or technical support role
What is Help Desk Specialist II Knowledge?
• Knowledge of Windows and Mac operating systems
• Knowledge of Microsoft Office Suite
• Knowledge of network systems and protocols
• Knowledge of customer service principles and practices
What is Help Desk Specialist II Experience?
• Experience in a help desk or technical support role
• Experience troubleshooting hardware and software issues
• Experience with remote access technologies
What is Help Desk Specialist II Responsibilities?
• Respond to customer inquiries via phone, email, or chat
• Diagnose and troubleshoot technical issues
• Provide
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