Head Of Strategic Accounts - Americas

About Fastmarkets

Fastmarkets is an independent commodity pricing and information organisation with over 500 staff. We are fuelled by values that brings us all together and are united by a collective passion to make a difference. We are supported by a working model that we call “Working 3.0” that is based on flexibility and trust, which allows us to bring our best selves to work every day.

Fastmarkets is the most trusted Price Reporting Agency (PRA) in the metals, mining, agriculture, forest products, and energy transition markets. Our price data, forecasts, and market analyses give our customers strategic advantage in complex, volatile, often opaque markets. Our events provide forums for market participants to come together, trade, and talk through the critical issues of our times.

We are making a difference. Fastmarkets works to create transparent commodity markets through our reliable and trusted price data and market intelligence. The markets we serve are central to how economies work and are essential for our lives. By doing this, Fastmarkets helps our customers build a more sustainable world. We are built on a 130-year foundation while bringing a digital platform to market, combining the currency of trust with the power of digital.

Most importantly, we are fuelled by our teams that, across the globe, making the amazing possible. With a deep sense of purpose and belonging, we are building an extraordinary future – together. If you would like to help build the future, we hope you will join us on our journey.

Fastmarkets was founded in 1913 (as Metal Bulletin) and is a privately held UK-registered company. It is owned by global private equity firm Astorg, a specialist investor in healthcare, software, technology, business services and technology-based industrial companies.

About the role

The Head of Strategic Accounts Americas is a critical sales leadership role with continued responsibility for the Americas team for Fastmarkets across mid-tier accounts and customers.

The right candidate will have a track record in developing, coaching, and training teams of account managers to deliver against specific goals and KPI’s relevant to their sales tier. This senior position will support our customer strategies and go-market approach throughout Americas whilst also acting as a day-to-day go-to leader for all Account Managers in the region.

Principle accountabilities

As the Head of Strategic Accounts, you will be accountable for delivery in the following areas.

• Weekly, monthly, and annual forecasting with 95%+ levels of accuracy
• Identification and mitigation to key risks to ensure protection of your Strategic account book
• Work directly with Sales Operations to ensure the team is run by an accurate data driven approach to sales performance
• Full ownership and accountability for the development and growth of your Fastmarkets Strategic Accounts
• Working directly with other sales managers to upskill their teams and help top sales talent progress into the Global Account Teams.
• Understanding and continued support of long-term price adoption across the respective commodity portfolio
• Hiring, development and retention of a large, global, and diverse sales team
• Responsible for sales training of the team, expected to develop high potential sales staff in other areas of the business to ensure a pipeline of future Strategic Account Managers
• Full and seamless integration of new acquisitions into the Fastmarkets Strategic Accounts Team
• Work with sales enablement to deliver a challenger-based sales process that underpins the growth strategy
• Working directly with Customer Success to drive continued adoption of Fastmarkets pricing and embedding of Fastmarkets data in customer workflow

About you

We recruit talented, dynamic people with diverse backgrounds and experiences, all united by a belief in our mission to provide the world’s leading and most trusted price reporting, events, and intelligence service for the markets we serve. We’re proud to be an equal opportunities employer and are committed to creating a fully inclusive workplace, where everyone feels able to participate and contribute meaningfully. You must be open-minded, curious, resilient, and solutions-oriented, and committed to promoting equality.

If you're excited about the role but your experience, skills or qualifications don't perfectly align, we encourage you to apply anyway.

We are currently seeking an experienced and talented Book of Business Manager to join our team and lead a £5m+ book of business. This is an excellent opportunity for a driven and results-oriented individual to take their sales career to the next level.

As the ideal candidate, you will have extensive experience managing a sizable book of business and a proven track record of achieving and exceeding sales targets. Importantly, you will have a leadership style that emphasizes staff development and coaching, always keeping staff motivated and engaged while achieving superior results.

We value a people-centric approach, and your management style must prioritize empathy and understanding, while remaining focus and determined to ensure that our clients receive the highest level of service. You will be responsible for improving client relationships and driving growth across our portfolio while also providing strategic direction and collaborating with other teams.

The ideal candidate must be versatile and comfortable in working in a matrix organization with dual reporting lines. You should be confident working with senior-level executives in a fast-paced environment and aligning company priorities with our business goals.

Our values

Fastmarkets people come from all different walks of life. It’s this mix of brilliant personalities, experiences and insights that gives us that warm, open, and friendly culture you can feel as soon as you meet us. But however wonderfully different we all are, there are six things we all have in common – and they form our Fastmarkets values.

Created by our own employees to reflect some of the personal traits that Fastmarkets people have, our values are key to what makes our culture unique. They reflect who each of us are and they're embedded in everything we do.

Our values are:

• INCLUSIVE. We are inclusive and respectful, celebrating each of us and giving everyone a deep sense of belonging with the desire to bring their best self to work every day.
• GROWTH MINDSET. This value enables us to be nimble to the changing realities and operate with a sense of urgency
• COLLABORATIVE.We are collaborative, able to work across teams and capitalise on the diversity of intellect, perspectives, and experiences.
• ACCOUNTABLE. We are accountable to ourselves and those we work with: we keep our promises and get things done
• METRICS DRIVEN. We use insights to improve our customers’ experience and our business performance
• CUSTOMER CENTRIC. We are customer-centric in all that we do

You’ve read a little about us – now it’s over to you!

If you like what you’ve read so far and think you can see yourself as a Fastmarkets person, it’s time to fill in your application form. This form is an important part of the selection process: it’s used to determine whether or not you’ll be chosen to have an interview and acts as a basis for the questions we’ll ask you on the day. It’s vital that you try to capture all the relevant information we have asked for on the form so we can get a good feel for who you are and why you’re great.

Location: Boston, Chicago, or Houston

Contract type: Full-time, Permanent