Group Sales Coordinator Jobs

Join the team at Visit Huntington Beach, one of the Orange County Business Council's 2023 Best Places to Work in the OC!

The Company:Visit Huntington Beach (VHB) is the official destination marketing organization for Huntington Beach, CA. A 501(c)(6) non-profit organization, its mission is to support and advocate for the economic vitality and quality of life for the Huntington Beach community through inspirational destination marketing and brand management. Its programs include marketing, public relations, group sales, visitor and partner services, advocacy, and tourism development.

VHB embodies a community-focused spirit of service that is proactive and strategic. It places an emphasis on teamwork; staff engagement and commitment; diversity, equity, and inclusion; professional development and accountability; community support; and sustainability. The small, but mighty, staff represents the best of Huntington Beach at a professional, high-quality, laid-back luxury level.

The Position:Group Sales Coordinator. The Group Sales Coordinator will be responsible for overseeing the Sales Team’s day-to-day operations and the flow of the sales process between the sales team, customers, and hotel partners under the direction of the Director of Sales. Strong candidates will have the ability to anticipate, multi-task, analyze sales data, and provide exceptional customer service to clients. This position is located on-site at the VHB office in Downtown Huntington Beach, with the option to work remote one day a week. Travel: 5%

Responsibilities:

• Attend industry functions when necessary; may include morning, evening, or weekend functions.
• Work with staff members from other departments - marketing, tourism, digital, PR, and visitor services - to assist with special projects.
• Work with Office Manager to maintain supplies for the sales team, including supplies of sales presentation materials, brochures, amenities, and client gifts.
• Act as liaison between Sales team and clients in Sales team's absence and respond to inquiries in a timely, clear and professional manner.
• Maintain customer profiles, contacts and other records in the Simpleview CRM.
• Exercise decision-making skills to direct requests both internally and externally.
• Assist the Sales team with the preparation of contracts, proposals and addendums and track completion status.
• Master the Group Sales module of the Simpleview CRM.
• Assist with FAM tours, site inspections, tradeshows, and conferences.
• Maintain a well-informed working knowledge of all Huntington Beach hotels, attractions, and services, both public and private.
• Book and coordinate hotel, transportation, amenities, and reservations for VIP guests and clients.
• Assist with department budget planning.
• Receive RFP inquiries and distribute to appropriate sales team member.
• Create and maintain project-related spreadsheets for co-op tradeshows, publications, and other projects.
• Track the goals and activities of each member of the sales team.

Qualifications:

• 1-2 years of hotel experience preferred.
• Working knowledge of Simpleview CRM software.
• Working knowledge of all standard office equipment including iPads.
• High proficiency in Office 365, including Word, Excel, Outlook, PowerPoint, and Teams.
• 1-2 years of administrative support.
• Working knowledge of CVENT software.
• Some college preferred.

Behavioral Competencies:

• Self-Improvement - Must be self-directed, motivated, collaborative, and demonstrate intuitive customer service and interpersonal skills.
• Customer Focus - Effectively deals with internal and external customers, with high levels of patience, tact, and diplomacy.
• Resourceful and Adaptable - Multi-tasks and prioritizes in a fast-paced work environment. Excellent problem-solving skills.
• Excellent Communication Skills - Communicates clearly, concisely, and openly in all interactions.
• Quality of Work - Exceptional attention to detail, organizational, analytical, and time management skills.
• Discernment - Ability to exercise sound judgment in decision-making.

Compensation & Benefits:

• Modern, professional, Surf City USA® lifestyle office environment with standing desks and kitchen stocked with beverages and snacks
• Flex schedule
• Flexible spending account
• Health, vision, and dental insurance
• Retirement Plan with employer contribution and Life & Disability Insurance benefits
• Paid Time Off, Vacation, and Holidays
• Market competitive salary

To Apply: Provide a cover letter and resume via LinkedIn. No phone calls, please.

Job Type:Exempt

Salary Range:Salary $65k - $70k