Global Mobility Relocation Consultant (Fluent Spanish)

We are seeking an experienced Global Mobility Relocation Consultant with fluency in English & Spanish to join a fast-developing international mobility and global relocation service provider.

The role:

• To coordinate end-to-end bespoke and VIP global mobility services for clients relocating employees
• To provide a high level of customer service throughout the relocation process, ensuring client satisfaction
• To serve as the direct point of contact with the client and the relocating assignee for International Relocation, Moving and Assignment Management services

Duties include:

• Co-ordinating third-party vendors ensuring services are booked, managed and delivered as required
• Using the global mobility technology to record data, create reporting and manage assignments
• Managing the complete international assignment cycle with corporate assignees including; conducting assignee briefing calls, delivering mobility process advice, household good shipping coordination, initiating relocation and destination services
• Delivering guidance and advice to relocating employees ensuring they fully understand the policy
• Support vendor management of third-party service providers for immigration and taxation
• Creating international assignment letters based on the client relocation policy
• Ensuring you have an excellent understanding of client relocation policies and procedures
• Coordinate moving and relocation shipping services door to door
• Developing lasting relationships with both the client and the relocating assignee during the mobility phase
• Responsibility for managing a high assignee caseload, ensuring data is recorded correctly

Desired Skills & Experience:

• Excellent communication skills, both verbal and written
• Knowledge of cross boarded relocations and global mobility processes such as immigration, social security would be advantageous
• Experience coordinating the full international assignment process; mobility policy management, household goods shipping (multi modal), destination services etc.
• Strong client services and relationship building skills
• Previous experience working in the Global Mobility, Moving, HR and Relocation services
• Excellent project management skills
• Strong IT skills using MS office
• Fluent English and Spanish language skills are essential