Front Office Administrator - Smile Surfers For Kids

Smile Surfers For Kids is currently seeking a full-time Front Office Administrator for our practice in Richland, WA!
Are you looking for an amazing dental family to join? We offer a great work environment where we work together as a team to serve the needs of our patients. Patients dental health is our priority and building a place where all feel comfortable is key to the success of our practice. We are a busy pediatric practice looking for an individual who is great at multi-tasking, is detailed oriented and reliable. Must be outgoing, friendly and motivated. Receptionist experience preferred but not required. Average 4 days per week.
In this role, you'll perform all administrative duties necessary to ensure that dental practice is running smoothly.
Duties/Responsibilities

• Assisting patients/parents to fill out information forms.
• Communicating with medical insurance providers to determine if patients are required to make co-payments.
• Scheduling follow-up appointments and providing telephonic reminders.
• Verifying methods of payment and collecting payments as needed.
• Preparing patients’ charts and daily schedules for the dental team.
• Greeting and welcoming patients to the practice.
• Performing general office duties, such as answering telephones, photocopying, filing, and faxing.
• Updating patient records and documenting recent treatments and procedures.
• Scheduling, rescheduling, or canceling appointments as needed.

Required Skills/Abilities

• Excellent telephone etiquette
• Ability to move fast when needed
• Knowledge of dental terminology
• Ability to engage with patients
• Excellent customer service skills
• Excellent organization skills

Education And Experience

• Basic knowledge of practice management software
• High School diploma or equivalent

Physical Demands

• Sometimes moves boxes and files weighing up to 25 pounds across the office for various needs
• Works in moderate noise