Front Desk Administrator - Fremont + Northgate

Are you looking to work in a fast-paced, supportive environment? Have you been trying to find a role that challenges you and helps you build applicable skills to use in your career? If you have customer service skills and a passion for learning, you’ve come to the right place! Candidates with restaurant and hospitality backgrounds are encouraged to apply.

About The Company

Mindful Therapy Group is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers across the Pacific Northwest. Since opening in 2011, we have partnered with over 800 providers throughout our nine locations, and we are continuing to grow!

About The Role

This role is responsible for providing great customer service by completing the day-to-day administrative tasks that keep business running smoothly. Motivated and talented employees will be provided leadership training and advancement opportunities.

Primary Responsibilities

• Scheduling client appointments
• Providing excellent customer service over the phone, in person, and via email
• Creating a warm and welcoming atmosphere for clients
• Client insurance benefits verification
• Managing the front desk by helping clients prepare for their visits
• Supporting mental health providers with administrative requests

Requirements

What you’ll need to be successful

• We are currently hiring for full-time with weekend availability
• Strong work ethic and ownership of your role
• Ability to travel to Northgate or Fremont for shifts throughout the week
• Motivation to receive feedback and continually grow
• Willingness to step into uncomfortable situations with clients, providers and coworkers
• Ability to multi-task and prioritize

Benefits

We provide our full-time employees with:

• 12 PTO days accrued annually
• 4 paid holidays per year
• Professional development training and opportunities for advancement
• 401k matching
• Life Insurance
• 75% coverage of health, dental, and vision insurance

We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. Applicants from all fields are encouraged to apply. Background check required. Come join a strong team making an impact in the service world of mental health!

It is a conflict of interest to simultaneously be an employee of Mindful Support Services and a client of Mindful Therapy Group.

Job Type: Full-time or Part-time

Salary: $21.00 per hour