Floating Office Support Clerk - Local Travel Required

CUSTOMER SERVICE

• Insures total customer (internal & external) satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships

MAIL/PACKAGES/POUCHES

• Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations
• Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable)
• Package and process outgoing overnight items, i.e. Federal Express, UPS, etc., to meet client and vendor deadlines; Log and deliver incoming overnight packages within established time frames
• Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames
• Log outgoing and incoming items as required and review for accuracy/completeness

Under general supervision, will perform a variety office services functions. Tasks may include mail processing & distribution, copy/scan/imaging/ fax, hospitality, reception and records, depending on customer needs,

SUPPLIES/COPYING/FAXING/ADMINISTRATION

• Perform other administrative duties from inserting, copying and photocopying to faxing as needed
• Handle items for distribution to a segment of or all of client employees, affiliates, dealers, etc
• Estimate runtime on the small to medium photocopy jobs; Check all copies produced for quality and accuracy; Produce bound copies of work when requested; Deliver and pick up copy jobs
• Organize and distribute supplies to client; Verify and log orders upon delivery; Monitor inventory of copy supplies, stock paper and toner and keep supply area neat (inclusive of convenience copiers)
• Operate facsimile machines; send and receive facsimiles; Keep complete and accurate logs of incoming and outgoing facsimiles; Where appropriate, generate activity and confirmation reports, and call the receiver to confirm receipt as necessary
• Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, shipping equipment as introduced at the site
• May provide minor maintenance of photocopy machine such as solving paper jams, placing service calls and routine cleanings

May possibly perform any of the following functions at the direction of the Site Manager:

• May prepare reports in order to measure productivity and prepare billing charges
• Set up and maintain client’s kitchen areas and conference rooms, order food and make coffee
• Additional responsibilities that other employees at that site do not perform
• Move boxes, supplies or furniture; replace light bulbs
• Prepare outgoing items for shipping
• May be requested to perform document scanning
• Provide reception work such as answering telephones, taking messages and greeting visitors

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Benefits:

• 401(k)
• Vision insurance
• Paid time off
• Professional development assistance
• On-the-job training
• Dental insurance

Experience level:

• 1 year

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• Office

Ability to commute/relocate:

• Atlanta, GA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• General Office Support: 1 year (Preferred)
• Customer service: 1 year (Preferred)
• Mail/Copy/Print/Scan: 1 year (Preferred)

License/Certification:

• Driver's license (no active points) (Required)

Work Location: One location