Medical Office Clerk Jobs

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• Matching 401K!
• Annual CME Stipend and License/Certification Reimbursement!
• Medical/Dental/Vision, STD/LTD/Life, and Health Savings Account available!
• Paid Vacation, Paid Sick Time and Paid Federal Holidays!

• Conducts end-of-day process at close of business and resolves any delinquent or pending appointments in computer system.
• General office administrative and clerical skills to perform receptionist duties and answer telephones.
• General medical ethics, telephone etiquette, and excellent communication and customer service skills.
• Answers main office phone line. Directs telephone calls to appropriate section for assistance. Takes messages as required.
• Obtains updates and files medical records as needed.
• Initiates and locates patient medical records as needed.
• Organizes and researches patient records, extract needed information, and review records for completeness, accuracy, and consistency within established guidelines.
• Creates appointment schedules and templates in patient appointment computer system.
• Arranges and schedules medical appointments and determines patient eligibility for services. Relays general instructions to patients, or make referrals to other sections.
• Greets patients/visitors at a front desk, information center or office setting.
• Ensures arrival of medical records prior to appointment(s).
• Performs other administrative and clerical duties in support of the medical care and operational support.
• Schedules appointments in a government computer system for primary care, specialty and subspecialty medical care. In addition to scheduling requested appointments, this position will call patients or respond to secure messaging submissions to schedule, reschedule, and/or cancel appointments as needed, to include appointments for consult/referral specialty care within the MTF or at civilian facilities.
• The work is mainly sedentary, but may require walking, bending, standing, and/or carrying of light items such as files, manuals, and medical records. Must be able to carry 25-50 pounds and reach high shelving units with the assistance of step ladders to retrieve and file medical records.
• Ability to communicate effectively, both orally and in writing.
• Obtains documentation as requested by healthcare providers (test results, or documentation not yet filed in records).
• A fully qualified typist with a minimum of 50 WPM is required.

• Education: High School diploma or General Educational Development (GED) equivalency. Basic medical terminology required.
• Experience: At least 6 months of experience in office setting.
• Security: Must possess ability to pass a Government background check/security clearance
• Life Support Certifications: Possess a current AHA or ARC BLS certification.