Field Quality Engineer, Gigafactory Texas

What To Expect
The Field Quality Engineering team’s mission is to improve customer experience of Tesla products by reducing field issues, in collaboration with large cross-section of other engineering teams. The primary objective of this role is to root cause failures from the field, work cross-functionally for design changes and implement system/manufacturing controls to improve product quality. The successful candidate for this position must be a problem-solver at their core, have a strong quality & customer-focused mindset, and have the personal drive and stamina for relentless, continual improvement (personally and professionally).
What You’ll Do

• Monitor products field performance, identify trending issues.
• Share Lessons Learned from previous field issues; Provide upfront feedback by participating in design reviews to ensure product performance, reliability, and manufacturability issues are identified and risks mitigated. (DFMEAs)
• Perform technical root-cause analysis of vehicle systems (Chassis, LV/HV, FW, Thermal)
• Take part in ongoing optimization of the products and processes (performance, cost, technology)
• Lead cross-functional problem-solving teams to drive process and product improvements; use of QA methodologies to manage and facilitate issue resolution including root cause investigations and the development, implementation and monitoring of effective corrective and preventive actions
• Participate in continuous improvement activities and take preventive actions
• Drive containment and corrective actions implementation into manufacturing line / design / supplier
• Communicate field performance of the engineering system, gather buy-in from engineering peers and leadership on improvement priorities and urgency

What You’ll Bring

• Bachelor’s or Master’s in Engineering or equivalent experience required. Mechanical, Chemical, Electrical, Mechatronic; Power Electronics, Electronic or equivalent relevant experience
• Prior applicable experience desired; preferably in a hands-on role such as Failure Analysis / Manufacturing / Quality / Service in consumer electronics or automotive
• The successful candidate for this position must have a broad technical background with the ability to work with engineering, manufacturing, service, and suppliers across a wide variety of issues.
• Specific training and demonstrated success in applying quality problem solving methods such as fishbone diagrams, FMEA, process capability analysis, hypothesis testing, DoE, SPC, etc
• Strong interpersonal and communication skills are an absolute requirement to establish effective working relationships within Tesla and outside
• Ability to use tools and business system applications to manage, synthesize, and interpret data
• For entry level candidates, Co-ops, or participation in student competitions such as Formula SAE, Baja SAE; Solar vehicle.
• Must be detail oriented, effectively handle multiple priorities, have a strong quality mindset and have the ability to meet tight deadlines
• Programming Languages & Tools: SQL, Python, Minitab, JMP or similar are a strong plus
• Ability, willingness to travel domestically, and internationally (5% to 10%)
• Exceptional problem solving and Failure Analysis, strong attention to detail and analytical thinking

Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction

Family-building, fertility, adoption and surrogacy benefits

Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution

Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA

Healthcare and Dependent Care Flexible Spending Accounts (FSA)

LGBTQ+ care concierge services

401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits

Company paid Basic Life, AD&D, short-term and long-term disability insurance

Employee Assistance Program

Sick and Vacation time (Flex time for salary positions), and Paid Holidays

Back-up childcare and parenting support resources

Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance

Weight Loss and Tobacco Cessation Programs

Tesla Babies program

Commuter benefits

Employee discounts and perks program

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