Web Branch Manager Jobs

Working in the Communications Division’s Creative Services section, the Web Branch Manager will lead a group of professionals to innovate on state-of-the-art communications platforms, including Adobe Experience Manager. This role will make a significant impact on TxDOT’s digital trajectory – planning strategy, championing web governance and policy, interacting with agency leadership, and standing up new web experiences, including work on a historic outreach campaign to improve transportation safety tantamount to the Don’t mess with Texas® anti-litter campaign.

This is a hybrid position, and Creative Services places a strong emphasis on creativity and innovation by growing and developing our team, offering space for ideation, trainings, mentorship opportunities, and access to cutting-edge resources.

Essential Duties:

• Collaborates with peers to bring multifaceted creative briefs and projects to fruition.
• Serves as liaison with contract ITD staff to support project implementation and maintenance, including troubleshooting issues and addressing user interface problems.
• Interacts and communicates with the agency's information technology team to address hardware or software issues affecting web sites.
• Oversees the training of district, divisions, and vendors around TxDOT.gov web site governance process and procedure.
• Oversees group of contracted web staff who assist in project management, business analysis, web programming, and content strategy responsibilities.
• Uses Adobe Experience Manager to make content updates
• Serves as representative in interagency groups and on technical committees.
• Manages the Web Services and development staff and directs the administration, management, analysis and enhancement of the department's external web site efforts to ensure consistency with the department's strategic direction.
• Plans, assigns, and supervises the Web team to include, but not limited to, analyzing the layout of Internet and Intranet pages for efficiency and effectiveness.
• Analyzes, evaluates, and make recommendations concerning existing information technology/systems processes and the development of new procedures, standards, tools, and techniques.
• Serves as point of contact on matters related to web, mobile, email, SEO, metrics and social media tools and practices.
• Performs other job responsibilities as assigned.

Minimum Qualifications:

Education: Bachelor's Degree in No Specific discipline. Relevant work experience may be substituted for degree on a year per year basis. Substitutions for Minimum Qualifications

Experience: 5 years experience in Information architecture, web development or related activities. Must have 3 years supervisory/managerial experience. Project leader or lead worker experience may substitute for supervisory/managerial experience. (Experience can be satisfied by fulltime or prorated part-time equivalent). Related graduate level education may be substituted for experience on a year per year basis.

Licenses and Certifications:

• Valid driver’s license.

Preferred Qualifications:

• Experience with advanced Content Management Systems, such as Adobe Experience Manager
• Certified Scrum Master
• Experience working on Agile development projects

Competencies:

Extensive knowledge of-

• Applicable computer software applications
• Program/project planning, development, and management methodologies
• Applicable policies and procedures
• Content management systems and content workflow
• Organizational concepts, structures and procedures
• Information architecture and navigation design
• User- centered design principles and practices
• Web analytics and metrics
• Budgeting methods and procedures
• Website Content Management Systems development

Proficient skill in-

• Supervising, assigning, reviewing and monitoring the work of others
• Managing projects and project teams
• Communicating in written format to inform, present ideas, persuade, train or instruct; understanding and interpreting written information; constructively reviewing and editing the written work of others
• Web design and use of applicable development tools for web structures
• Establishing plans and setting objectives and goals that support overall business strategy/results; anticipating and adjusting for problems/roadblocks
• Directing and establishing objectives; clarifying roles and responsibilities through individual performance plans; monitoring and measuring performance against goals; evaluating results and making necessary adjustments to meet deadlines

Ability to-

• Understand and apply basic HTML and CSS
• Explain limitations and capabilities of computer systems and of techniques used in the design of web applications to both technical and nontechnical staff
• Participate in usability projects
• Design web pages; handle multiple projects; schedule, test and install web pages;and to communicate effectively
• Work to understand stakeholder issues and resolve conflicts
• Develop business requirements for website components and applications

Job Type: Full-time

Pay: $110,000.00 - $115,000.00 per year

Benefits:

• Employee discount
• Paid time off
• 401(k) matching
• Health insurance
• Flexible spending account
• Flexible schedule
• Parental leave
• Dental insurance
• Vision insurance
• 401(k)
• Tuition reimbursement
• Retirement plan

Experience level:

• 5 years

Shift:

• Day shift
• 8 hour shift

Weekly day range:

• Monday to Friday

Work Location: Hybrid remote in Austin, TX 78744