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Fax Administrator (Remote, $13.50/Hour)
Company | American Specialty Health |
Address | United States |
Employment type | FULL_TIME |
Salary | |
Category | Wellness and Fitness Services |
Expires | 2023-08-10 |
Posted at | 10 months ago |
Description
- Sorts, logs, scan and forwards incoming MNR forms received by mail to Front End Supervisor upon receipt.
- Oversees all incoming Medical Necessity Review (MNR) Forms received by fax, mail or electronically.
- Sorts, stamps, staple all faxes. The faxes should be divided into seven categories: MNR Forms, Resubmissions/ Modification Forms, Claims, Tracers, Personal Faxes, Miscellaneous, and Incomplete.
- Forwards MNR Forms and ReOpen/ Modification Forms to the Front End Supervisor within 15 minutes of every hour.
- Assist with state required calling for adverse determinations.
- Counts and logs the total number of faxes received hourly as well as the number of faxes each category received.
- Calls practitioners regarding any fax transmittal problems and document all phone calls in the communication log. A minimum of 35 calls must be made per day.
- Delivers faxes for other departments via interoffice envelopes.
- Provides maintenance on the fax machines (change toner, etc.).
- Collects all faxes on an hourly basis
- High school diploma required.
- From zero to one year general clerical experience.
- Demonstrated accuracy and productivity in a changing environment with constant interruptions.
- Ability to display excellent customer service to meet the needs and expectations of both internal and external customers.
- Ability to exercise strict confidentiality in all matters.
- Ability to effectively organize, prioritize, multi-task and manage time.
- Demonstrated ability to analyze information, problems, issues, situations and procedures to develop effective solutions.
- Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships.
- Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment.
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