Engagement Manager- Medical Devices

Job Title: Engagement Manager – Medical Devices
Location : USA (remote, 25% travel)
Contract Duration: Direct Hire

:
Engagement Manager providing solutions to the existing and new customer in the Medical Device Manufacturers
Responsibilities:
Foster positive relationships with existing and new customers as their primary point of contact
Help clients implement services and plan projects effectively
Identify upselling and cross-selling opportunities
Address customer issues with speed and efficiency
Work with sales teams to generate new business
Qualifications:
Educational:
Engineering Degree (Must – Electronics, Computer Science, Electrical), Management Degree (Good to have)
Competencies:
15+ years’ experience in Medical device manufacturers, preferably with an OEM or a Tier 1 Suppliers directly or through a service provider
Good knowledge of all the phases of Software Development Life Cycle and understanding of product development process
Good to have worked in Pharma/Medical device manufacturing Industry
Proven experience as an Engagement Manager
Project management experience
Experience working with Global Teams
Background in Sales/Pre-Sales and customer relationship management is preferred
Strong organizational and multitasking skills
Customer-oriented approach
Excellent verbal and written communication abilities
Sharp business acumen
Problem-solving aptitude