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District Sales Manager - North La Area

Company

See's Candies
Address , Los Angeles
Employment type FULL_TIME
Salary $70,000 - $80,000 a year
Expires 2023-10-10
Posted at 8 months ago
Job Description
Work is Sweet!

'Quality without Compromise' is not just a motto at See's Candies. It is the most important ingredient in our recipe for success. See's Candies has been in business since 1921 and maintains a reputation for producing the highest quality candy and providing superior customer service.
See's is a leader in the confectionary industry with over 250 retail shops across the USA. We are seeking friendly, enthusiastic individuals who are passionate about providing great customer service.
Summary:
This position is responsible for meeting district sales goals, ensuring superior service to See's customers through the supervision of assigned Retail and Volume Sales locations within a specific territory. Also ensures that all operational aspects of shop locations function smoothly, efficiently, and in accordance with established policies and procedures.
:
The pay range for this position at commencement of employment is expected to be between $70-80k per year; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.

Position Responsibilities
  • Establishes principles for change and maintains change momentum through employee communication, engagement, and development. Also learns from, measures, and sustains change results.
  • Ensures that all territory human resource, payroll, and shop paperwork is accurate and submitted to Shop Operations, Sales Audit, Payroll, and Human Resources according to guidelines.
  • Reviews, assesses, and analyzes monthly financial statements to identify opportunities. Uses available reports to identify trends, problems, and growth opportunities.
  • Communicates district goals and supervises efforts to achieve sales goals and increase sales volumes; provides direction to shop personnel on selling techniques, customer service, visual merchandising, new product introductions and promotions and Volume Savings related programs.
  • Ensures that all shops are in compliance with all Safety Program guidelines including accident prevention, reporting, investigations and resolution, Emergency Action Plan, and hold-up procedures.
  • Maintains a plan of action for shop cleanliness, insuring shops are maintained according to corporate guidelines for cleanliness and appearance, monitors shop equipment, territory maintenance and janitorial requirements.
  • Maintains shop visit schedules to ensure all shops within territory are provided adequate, on-site supervision.
  • Ensures that employees within the assigned territory are in compliance with all shop operational guidelines including organizational standards, product management, safety and loss prevention.
  • All See’s staff must be committed to the company’s core principles and workplace values, including diversity and inclusion.
  • Maintains a plan of action for fast, friendly customer service. Resolve customer complaints as needed. Supports Shop Managers, Assistant Managers and Sales Associates, as needed.
  • Communicates goals to shop management teams including sales and shop expenses, and coaches accordingly for the attainment of weekly, monthly, and annual goals.
  • Responsible for identifying opportunities to enhance technology and innovation that will improve departmental effectiveness.
  • Communicates and coordinates with Regional Sales Manager regarding issues pertaining to customer service and loss prevention violations. Participates in investigation of losses; reviews and consults with Regional Sales Manager and Human Resources on disciplinary action.
  • Directly responsible for the supervision and development of Shop Managers, Asst. Managers, and Lead Associates within a territory including recruiting, selection, hiring, training, and development of shop management; performance management and evaluation; and progressive disciplinary action when needed. When appropriate, manages within established union contract guidelines. Indirectly responsible for all other shop personnel.
  • Identifies and develops internal candidates for Area Managers, Shop Managers and Assistant Managers.
  • Allocates budgeted hours and continuously monitors results. Prepares shop schedules to appropriate levels and within legal guidelines. Provide guidance on scheduling/staffing in certain situations.
  • Develops action plans with Shop Managers to correct problems and oversee the implementation of company policies and procedures.

Minimum Qualifications:
  • Demonstrated PC proficiency, including super-user skills in Microsoft Excel, Word, and PowerPoint.
  • Ability to work extended days (overtime) and Saturdays, as required during holiday production periods.
  • Ability to lift upwards of 25-30 lbs.
  • Detail oriented, strong organizational skills, ability to handle multiple tasks.
  • Experience with an ERP system or similar raw materials procurement program preferred.
  • Proven ability to learn new technologies quickly and manage change efficiently, proactively and in a positive manner.
  • Strong math and analytical skills; solid Excel spreadsheet development skills required.
  • 3+ years’ experience in an Administrative Assistant capacity.
  • Excellent written and verbal communication and customer service skills.
The total compensation package for this position may also include other elements, in addition to a full range of generous medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
See's is an EOE
See’s will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance #131192 and Los Angeles Municipal Code 189.00).