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Director Quality Engineering Jobs

Company

Florida Blue

Address , Remote
Employment type FULL_TIME
Salary
Expires 2023-06-09
Posted at 1 year ago
Job Description

Enterprise Shared Services (ESS) enables the achievement of critical business objectives through the delivery of value-added products and services in the areas of workforce optimization, operational and regulatory support, decision support, and process improvement. We are seeking a Director of Quality Engineering to build a sustainable customer tracking and defect resolution system that results in reduced external defects from customer feedback and internal defects from quality audits. This candidate must be able to build a strategic program, implement effective Corrective Action Preventative Action (CAPA) processes, and execute on improvements. The ideal candidate will be organized, fast-paced, detail-oriented, and a personable self-initiator with great communication skills.

Job duties include but are not limited to:
  • Manage specific QARA organization to meet goals, clearly defined roles, and responsibilities; and develop talent
  • Develop talent within the QA function through coaching, development plans and training
  • Develop the technical, Quality, and business acumen of our Quality department
  • Communicate the company’s Quality standards to the entire Quality team and Leadership Team
  • Cross functional support including gap analysis, FMEA, risk assessments, root cause analysis, tracking and trending, statistical modelling (linear regression, T-test, control charts, etc.), and develop/maintain specific process datasets
  • Works productively with cross functional teams within the organization to proactively resolve issues
  • Responsible for timely completion of review and/or investigation into Corrective Action Preventive Actions and other Quality Investigations
  • Train, mentor, and coach the staff within the department
  • Interact and partner with our operational counterparts to build strong relationships, to enhance and improve our Quality culture, and reduce the number of non-conforming events
  • Able to assess and review SOPs and forms to determine compliance to a standard
  • Proactively identify potential quality risk areas and then drive the implementation of appropriate corrective and preventive actions
  • Drive the development and implementation of new processes and procedures that will enhance efficiency and compliance
  • Provide daily leadership and management for the teams that report into this position to drive excellence in quality related functions
Job Requirements:
  • 4+ years direct supervisory/management experience
  • Related Bachelor’s degree or additional related equivalent work experience
  • Demonstrated problem solving ability
  • Demonstrated experience building accredited quality system
  • 6+ years related work experience. Experience Details: 6+ years’ experience in quality or regulatory role
Preferred:
  • At least one of the following: Lean Six Sigma Black Belt, Certified Quality Engineer-CQE, Certified Quality Analyst-CQA, Certified Quality Assurance Professional-CQAP, Experience with ISO, FDA, CMS, or similar regulatory requirements

We are an Equal Opportunity/Protected Veteran/Disabled Employer committed to creating a diverse, inclusive and equitable culture for our employees and communities.