Senior Director, Engineering Jobs

Position Summary

The Senior Director, Engineering provides leadership and direction through direct reports and builds and leads a culture of accountability to meet business objectives and goals. This leader will relentlessly focus on delivering predictable, high-quality software products in a collaborative and iterative manner. This position is responsible for directing and performance of a product group(s) with multiple agile teams across the Engineering organization.

About Us

Join a team where we encourage creativity and innovation, champion teamwork and are committed to being the best. In this environment we strive to provide our clients best-in-class solutions that transform business processes and empower sales across all insurance, retirement and investment products.

Hexure, started with a simple goal: transform the insurance and financial services industry through powerful end-to-end sales solutions. For more than 25 years, carriers and distributors have depended on our commitment to innovation, speed to market delivery and deep domain expertise. Our solutions have been implemented within industry-leading insurance carriers and distribution firms. And our track record of empowering client success speaks for itself.

Together as a team, we strive to provide our clients best-in-class solutions that transform business processes and empower sales across all insurance, retirement and investment products. We endeavor to cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better solutions for our clients.

Why you’ll love working here:

• Pre-tax savings programs including flexible spending accounts, and a 401K that is competitively matched!
• We also have employee anniversary perks, health, and wellness programs, and much more!
• Lifestyle Spending Account. This provides an employee the flexibility to spend benefit dollars on the things that matter most to them.
• Professional Development - Hexure supports you and your professional development with a LinkedIn learning account.
• Flexible Paid Time Off (PTO). Work-life balance is a key part of our company culture here at Hexure, and we know that our employees do their best work when they can take the time they need to rest and recharge.
• In addition to all the standard PTO options, Hexure proudly offers a generous and progressive paid Modern Family Leave policy.
• Most benefits are effective on date of hire!
• Office Closures – Inclusion and Diversity are integral to enhancing our culture.? In support of this, we offer 6 companywide office closures and encourage all employees to use flexible PTO to celebrate religious or cultural holidays, employee birthdays, or other state or federal holidays that bring personal meaning.
• Generous benefit packages - We offer our employees competitive health insurance options, including medical, dental, and vision plans, as well as long term and short-term disability insurance.

Deliverables and Performance Measures:

Delivery MetricsCycle time measures the time it takes for a user story or feature to move from the beginning of the development process to completion. It reflects the efficiency of the development cycle and helps identify bottlenecks.
Velocity is a measure of the amount of work a team can complete within a given time frame, such as a sprint. It provides insights into the team's productivity and helps with capacity planning and forecasting.
Prioritize delivering high-quality software. Key quality metrics include defect density, defect escape rate, and customer-reported issues. These metrics help evaluate the effectiveness of testing and quality assurance practices.

Customer Experience ImprovementsCustomer satisfaction is a crucial success factor for agile companies. It can be measured through customer feedback, surveys, and Net Promoter Score (NPS). Regularly collecting and analyzing customer feedback helps identify areas for improvement and ensures that the software meets customer expectations.
Be adaptable and responsive to changing customer needs and market dynamics. The ability to quickly react to changes, adjust priorities, and deliver incremental value is a critical success factor.
Delivering tangible business value. It's important to track the value delivered to customers, which can be measured through metrics such as revenue growth, customer acquisition, customer retention, and return on investment (ROI).
Lead time measures the time it takes for a customer request or user story to be completed from the point of initiation. Reducing lead time improves customer satisfaction and time-to-market.

Ways of Working ImprovementsValue employees and recognize those who engaged and motivated teams drive success. Monitoring employee engagement levels, fostering a positive work culture, and retaining talented individuals are important factors in long-term success.
Emphasize the importance of collaboration and self-organizing teams. Monitoring team morale, satisfaction, and collaboration levels can provide insights into the overall health of the team and its ability to deliver value consistently.
Strive for continuous improvement. Regularly reflect on processes, seek feedback, and adapt proven best practices. Metrics such as the number of process improvements implemented, retrospective action items completed, and the adoption of new technologies or practices can indicate commitment to continuous learning and evolution.

Other Performance MeasuresOversees and supervises product group teams, assuming people management responsibilities such as staffing, managing direct reports and team members, setting performance objectives, conducting annual performance reviews, and recommending pay actions.
Develops and coaches staff members, fosters a positive work environment, and mentors and cultivates product and team leaders.
Leads and manages the technical activities of multiple complex software development projects.
Drives adherence to existing processes and defines new and improved processes within the groups.
Motivates teams to solve problems and deliver high-quality results.
Collaborates with other senior-level managers to establish strategic plans and objectives, providing end-to-end governance.
Manages stakeholder relationships across the business group and the company.
Performs risk and dependency management across the engineering organization.
Oversees resource planning activities, aligns work and resources with the organization's strategy, and integrates across boundaries as necessary.
Ensures the product group delivers software within accepted quality standards by facilitating a working "definition of done" (DoD) for Agile stories within each group.

What will make you successful:

• Ability to multitask and manage several projects simultaneously.
• Exceptional problem-solving and analytical skills.
• Strong leadership, verbal, and written communication skills.
• Proficient in human relations, including understanding, developing, and motivating people.
• Strong engineering background.
• Ability to manage third-party relationships when required.
• Over 10 years of experience leading diverse global teams of different competencies and sizes.
• Deep knowledge of Agile Scrum.

Core Competencies

• Interpersonal Skills: Now more than ever, the ability to build relationships with team members and clients is pivotal to the success of our organization. We are looking for candidates who can communicate effectively and help cultivate an agile environment of collaboration and inclusion.
• Personal Capabilities: We believe that the way people manage themselves and their relationships with others in the workplace is critical to the success of our organization. We are looking for candidates that effectively put their knowledge, values, and skills into practice.
• Customer Advocacy: Our purpose is to empower our clients to deliver customer-centric sales experiences, accelerate speed to market, improve in-good-order sales and meet regulatory requirements. This requires a focus on our customer's satisfaction. We are looking for candidates who can understand the needs and concerns of our clients and address them quickly and expertly.
• Focus on Results: As a company that values innovation, we are looking for candidates who will help drive efforts to build commitment for individual and team objectives, as well as anticipate and respond to issues and opportunities that could affect the organization.

Expected hours of Work:

This is a full-time position with regular office hours Monday through Friday. This position may work with the India office a few days a week and will require an earlier start to the day around 6:30MT. This position may require after work hours and occasional weekends, depending on work demands.

This job description in no way states or implies that these are the only duties to be performed by the employee incumbent in this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties as requested.

A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee must possess the skills, aptitudes and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.

This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Job Type: Full-time

Pay: $170,000.00 - $185,000.00 per year

Benefits:

• Flexible spending account
• Parental leave
• Vision insurance
• Health insurance
• Paid time off
• 401(k)
• Dental insurance
• Employee discount
• Professional development assistance
• Life insurance
• 401(k) matching

Experience level:

• 10 years

Schedule:

• Monday to Friday
• 8 hour shift

Work Location: Remote