Director, Professional Services Strategy And Operations
By Toast At United States
Leadership and general management skills, especially in gaining alignment with different stakeholders
Proficient with MS Excel, MS Powerpoint, Google Suite, Salesforce, and BI and project management tools.
Launch and manage new service pilots, tracking KPIs to inform go/no-go decisions
Analyze current state of systems, processes, and operations across the entire lifecycle of our services offerings
5+ years of work experience, in strategy consulting, corporate strategy, or operations for high growth technology companies
Demonstrated experience with strategic / operational projects that have many facets and moving parts
Director Project Management - Professional Services
By Revalize At United States
Identifies process improvement initiatives to optimize and scale our project management and implementation capabilities globally
5+ years global customer facing project management experience (e.g. managing projects/customers in multiple countries)
7-10+ years as a client facing project/program manager or project management office leader for high growth SaaS platform
Ability to implement a project management framework that drives consistency and operational excellence.
Lead, organize, direct, and manage a team of high performing project managers
Track, forecast and measure billable utilization for the PMO team against established targets; ensure efficient deployment of project managers
Director Of Professional Services
By North Carolina Dept of Health and Human Services At , , Nc $65,876 - $115,283 a year
Leadership, management, and organizational skills.
Knowledge, Skills and Abilities / Competencies
Minimum Education and Experience Requirements
Documented working knowledge of comprehensive programming for individuals with intellectual and developmental disabilities within a residential setting.
Managerial experience to include the supervision of both direct and indirect reports, preferably of a cross functional team.
Documented experience in supervision including objectively identifying, collecting, and/or analyzing quality assurance information.
Director, Professional Services Jobs
By Narvar At New York, NY, United States
You have a strong program, project, and process management skills
You have 5+ years of leadership experience, building and managing a team of high-performing, passionate professionals in a high-growth, startup environment
You have previous professional services or implementation experience within a consulting/ billable hours environment
You have experience with retail/ ecommerce technology stacks (e.g. OMS, WMS, etc.)
You have experience evaluating, monitoring KPIs, and managing systems integrators (SI)
You have experience managing global resources across multiple locations
Director, Professional Services Jobs
By BobCAD-CAM, INC. At Tampa, FL, United States
Expand service offering to drive revenue.
Educational activities within BobCAD-CAM which include:
Manage day to day activity of PS team members.
Manage LaunchPad system content, activity, and revenue. (LaunchPad is online LMS system used by BobCAD-CAM for internal and customer trainings)
Define operational procedures and oversee execution for BCC product training & post processors.
Expansion and training of team staff as needed to deliver and surpass targets.
Global Alliance Director - Financial And Professional Services Sector
By CBRE At New York, NY, United States
Broad experiences leading and integrating across Property/Facilities Management, Design and Construction Management, Portfolio Strategy and Execution, and Workplace Experience service lines
High level of personal credibility, customer relationship management, networking and interpersonal skills
P&L, Contract Management and Governance:
Customer Relationship Management & Development:
Manages enterprise-wide client relationships at senior levels acting as an extension of the client’s executive management team
Ensures the successful management of scope expansion & renewal activities, coordinating with Platform SMEs and Sales & Solutions team
Director Of Professional Services
By Momentus Technologies At O'Fallon, MO, United States
Strong leadership and people management skills, with a track record of successfully managing and developing growing, high-performing teams.
Solid understanding of software implementation methodologies, project management frameworks, and best practices.
Collaborate with other Regional Delivery Leaders to align around Global Process Consistency and delivering a consistent Best-in-Class Delivery experience
Excellent interpersonal and communication skills, with the ability to effectively engage and influence stakeholders at all levels.
Analytical mindset and problem-solving skills, with the ability to drive process improvements and deliver results.
Lead, coach, and develop a growing team of 18 consultants located throughout North America.
Director Of Professional Services
By Paradigm At Madison, WI, United States
You have excellent team planning, project budget, and services engagement management skills.
You will provide services account management for your client group, which includes overall customer satisfaction and providing support for customer escalations.
You will plan for the future. You will provide financial management, including capacity planning and financial forecasting.
You will oversee multiple managers and teams within our Professional Services Division and build a team culture that creates team success.
You will provide guidance and strategy to ensure your Professional Service Managers are aligned on resource needs & commitments.
You will have 8+ years of experience in professional services or software organization.
Associate Director Of Professional Readiness
By University of Pennsylvania At Philadelphia, PA, United States
Strong communication and interpersonal skills, with the ability to effectively engage and liaise with faculty, staff, and external partners.
To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay
Understanding of best practices related to career readiness, student organizations, and community engagement.
Demonstrated success in developing and implementing programs that achieve measurable outcomes.
Ability to think strategically and develop a long-term vision for career readiness for the undergraduate division at The Wharton School.
Demonstrated commitment to diversity, equity, and inclusion in all aspects of the work.
Director Of Professional Services
By Sharetec Systems At Fort Wayne, IN, United States
Proficiency with project management and customer relationship management software (Salesforce/Taskray) and excel.
Coordinate and manage service project timelines, budgets, and objectives
5+ years of experience in a professional services leadership role
Ability to effectively manage and direct a team of professional services staff
Excellent organizational, problem-solving, and communication skills
Experience with project planning, budgeting, and resource allocation
Director Of Professional Development
By Navigate360 At United States
10+ years of relevant experience in education
Responsible for the overall quality of in-person, virtual, and asynchronous educational learning for Navigate360 products.
Develop a 12-month calendar and timeline, including deliverables, of complimentary and paid education opportunities for successful implementation of Navigate360 products.
Work with internal and external subject matter experts and product managers to develop topics and materials.
Bachelor's degree in education or another related field
Knowledge of Asana and Salesforce
Director Of Professional Development
By Association of Fraternity & Sorority Advisors At United States
Manage the Association’s CE (Continuing Education) units in support of the Certified Student Affairs Educator Certification and Fraternity/Sorority Life Speciality Certification.
Additional certifications/credentials outside of degrees will also be considered as attractive qualifications.
Program Management and Development (50%)
Budget, Financial Management, and Donor Stewardship (10%)
Continually engage in market research (both formally and informally) to best determine educational and professional development priorities.
Work from home technology support, including cell phone and internet stipends;
Director, Professional Services Jobs
By Cloudflare At United States
Minimum of 10 years of experience in professional services, project management, or a customer-facing role.
Resolving conflict between the proposal team and other organizational units in a satisfactory manner, including engaging management as necessary
Industry specific experience & knowledge from working with key FSI, Public Sector and Telecommunications customers.
Minimum 5 years of experience managing staff and coordinating teams to delivery outcomes for enterprise organizations
Lead and manage a team of professionals that provide technical consulting, implementation, and support services to customers.
Collaborate with sales and marketing teams to develop go-to-market strategies for professional services offerings.
Director Of Operations, Professional Services
By Red River At , Remote $150,000 - $175,000 a year
Formal training and business process management experience
Knowledge of finance and budget principles with cost center operations.
Bachelor's Degree or equivalent experience
8-10 years of related experience
Experience with reporting tools such as Tableau and other intelligence platforms.
Previous experience within the technology industry.
Director Of Professional Development
By Higley Unified School District At , Gilbert, 85295, Az $88,231 - $123,500 a year
Manages and oversees district level instructional coaches with planning and delivering Professional Development.
Coordinates district-wide events for educational and cultural learning opportunities for students, community, and employees.
Knowledge of staff development as it applies to both teaching and learning, and leading professional learning communities.
Ability to analyze data and skills to format data into effective programs.
Ability to manage multiple projects in a dynamic, time-sensitive work environment.
Master’s degree from an accredited institution required. Degree in education, supervision/administration, or related field.
Tax Director, Professional Services
By Aprio At , Valdosta, Ga
Recent experience working in a public accounting firm
10+ years' experience years of federal tax consulting and/or compliance experience in accounting
Experience in S-Corp. and Partnership returns
Exceptional verbal and written communication skills
Computer expertise including knowledge of tax software and technology
Flexible working environment including remote and hybrid options
Director Of Professional Services, Business Development
By Rootstock Software At United States
Minimum of 5 years’ experience in a Professional Services management role.
Ability to successfully communicate and coordinate with departments across the organization including Sales, Consulting, Engineering, and Product Management.
Manage the development and growth of Rootstock Professional Services solution sales.
Manage long term client relationships.
Manage internal Deal Review Process
Develop and manage packaged and managed services for Professional Services.
Director Of Professional Development & Diversity
By Lane Powell At , Seattle, 98111, Wa $140,000 a year
This position reports directly to Firm Management
Manage attorney mentoring program and continue to modify in alignment with strategic goals.
10+ years of experience in the legal or professional services industry
6+ years of professional development experience
3+ years of experience managing or meaningfully participating in diversity and inclusion programs
Medical, dental, vision, and Life and AD&D insurance, additionally we offer voluntary accident, hospital indemnity and critical illness insurance plans

Are you an experienced professional looking to take your career to the next level? We are looking for a Director of Professional Services to join our team and lead our professional services team to success. You will be responsible for developing and executing strategies to ensure customer satisfaction and success, as well as managing the day-to-day operations of the team. If you have a passion for customer success and a drive to make a difference, this is the job for you!

Overview The Director of Professional Services is responsible for leading and managing the professional services team to ensure the successful delivery of services to clients. This includes overseeing the development and implementation of service strategies, managing customer relationships, and ensuring the team meets customer expectations. Detailed Job Description The Director of Professional Services is responsible for leading and managing the professional services team to ensure the successful delivery of services to clients. This includes overseeing the development and implementation of service strategies, managing customer relationships, and ensuring the team meets customer expectations. The Director of Professional Services will also be responsible for developing and executing service plans, managing customer expectations, and ensuring customer satisfaction. The Director of Professional Services will also be responsible for developing and maintaining relationships with key stakeholders, managing service delivery, and ensuring the team meets customer expectations. Job Skills Required
• Excellent leadership and management skills
• Strong customer service and relationship management skills
• Excellent communication and interpersonal skills
• Ability to develop and implement service strategies
• Ability to manage customer expectations
• Strong problem-solving and decision-making skills
• Ability to work in a fast-paced environment
• Knowledge of service delivery processes
Job Qualifications
• Bachelor’s degree in business, management, or related field
• 5+ years of experience in professional services or related field
• Proven track record of successful service delivery
• Experience in customer relationship management
• Experience in developing and executing service plans
• Knowledge of service delivery processes
Job Knowledge
• Knowledge of service delivery processes
• Knowledge of customer relationship management
• Knowledge of service strategies and implementation
• Knowledge of customer expectations and satisfaction
• Knowledge of problem-solving and decision-making
Job Experience
• 5+ years of experience in professional services or related field
• Proven track record of successful service delivery
• Experience in customer relationship management
• Experience in developing and executing service plans
Job Responsibilities
• Lead and manage the professional services team
• Develop and implement service strategies
• Manage customer relationships
• Ensure the team meets customer expectations
• Develop and execute service plans
• Manage customer expectations
• Ensure customer satisfaction
• Develop and maintain relationships with key stakeholders
• Manage service delivery
• Ensure the team meets customer expectations