Director, Internal Communications - Remote

THE OPPORTUNITY:

We are seeking a talented Director, Internal Communications who will be responsible for defining and executing strategy and facil itating the implementation of internal /employee communications plans and activities for the company. This individual will set the tone and lead the Voice of Employees in disseminating vital information to all employee groups and helps to build the culture of company through informative, supportive and engaging communications.

SUPERVISOR FUNCTIONS AND RESPONSIBILITIES:

• Perform annual performance reviews.
• Display strong leadership skills in order to lead team to success in achieving both marketing and company-wide goals.
• Acts as first layer of approval on all internal branded content.
• Act as supervisor to, currently one (1) direct report.
• Interact on a daily basis to inform decisions and set strategic direction based on each function.

WHAT YOU CAN LOOK FORWARD TO:

• Provide s support for a high volume of internal communic ations needs including intranet content development and execution around employee meetings .
• Implement s internal communications strategy to improve employee experience and integrate broader CX initiative throughout enterprise. Assist s with crisis communications, M&A, organizational development and change communications .
• Participates in on-call communications rotation (24x7/ 8x year) to support distribution of incident communications to clients and employees.
• Implement s strategic, concise and engaging internal/employee communications including, but not limited to: communications plans, leadership messages/presentations, speakerships /remarks, talking points, Q&A/briefing documents, owned content including enterprise communications ( web content, survey data) , and other materials.
• Manages Integrated Communications Specialist role, defining workload, setting priorities and tracking progress.
• Responsible for reporting risks that are identified to the appropriate team and/or management. Additionally, responsible for managing, monitoring and reporting risks within the scope of your work area, to include, but not limited to Information Security risks.
• Leads and manages corporate enterprise storytelling initiative for internal editorial calendar .
• M anage s implementation of internal communications (employees) across Co-op including Intranet ( Co-op Central) content, internal company meetings/conferences, live events, select corporate/business content via internal channels, and other messaging .
• Actively supports and embraces our core values of Work as Partners, Communicate Openly and Honestly, Demonstrate Excellence and Champion Change in all interactions.
• Execute s and operationalize s Co-op’s messaging strategy and ensure s it is articulated throughout enterprise communications .
• Sets KPIs for measuring the effectiveness of internal communications.
• Establish and lead cross-functional work streams and project management with key stakeholders to efficiently meet enterprise communications objectives .

WHAT YOU’LL NEED TO SUCCEED:

• Successfully influence peers and internal clients to achieve objectives.
• Manage multiple pr ojects under tight deadlines
• Industry knowledge of credit union movement and how to articulate that purpose and mission throughout Co-op’s communications.
• Communicate results to management and track results for KPI purposes.
• Appreciate the value of collaboration and teamwork.
• Ability to successfully m anage projects and timelines.
• Work comfortably and effectively with all levels of employees.
• Experience in corporate reputation management, messaging and enterprise storytelling
• Ensure execution of projects in a timely, cost effective and efficient manner.
• Use sound judgment to manage information to various internal and external audiences, consistent with Co-op’s messages and positioning.
• Operate independently to prioritize work plans and tasks to meet agreed-upon timeframes and deliverables.
• Fundamental organizational communications strategies and tactics.
• Continually gauge the effectiveness of all communications activities, adjusting strategies and tactics as appropriate.

REQUIRED EDUCATION and EXPERIENCE:

• Proven ability to support and co-manage crisis communications, organizational change communications, employee communications.
• Minimum 10+ years of experience in a corporate or agency setting, managing corporate communications plans Demonstrated ability as a strong writer, manager and communications leader (expertise in project management and implementation).
• Strategic thinker and strong counselor.
• Bachelor’s degree in Communications, Marketing Communications, Journalism or related field, or equivalent training and/or experience.

#joinourteam

For California, Colorado and New York Applicants: In accordance with the Equal Pay for Equal Work Act, the expected salary range for this position is between:

$115,000.00 - $145,000.00

Actual Pay will be adjusted based on experience and other job-related factors permitted by law.

This position qualifies for the following benefits; Co-op Solutions offers a competitive Total Rewards package: 401(k) with generous company match, Health, Dental, and Vision Insurance options, Health Savings Account/Flexible Spending Account, Life Insurance, Short- and Long-Term disability benefits, Pregnancy and Parental Leave, Tuition Reimbursement, Paid Time Off (PTO), Paid Holidays, Community Volunteer Time Off, and an Employee Assistance Program.