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Deskside Technician I (Remote)
Company | Stefanini, Inc |
Address | , Remote |
Employment type | FULL_TIME |
Salary | $23 - $27 an hour |
Expires | 2023-06-24 |
Posted at | 1 year ago |
Listed salary ranges may vary based on qualifications, experience, and local market.
Who we are
Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia.
- Provide hardware/software support services to onsite client including break/fix
- Implement virus detection and eradication procedures
- Diagnose end-user system failures and implement repair solutions
- Provide hardware/software support services to onsite client including break/fix
- Troubleshoot network devices in order to ensure connectivity from the PC to the Network
- Troubleshoot network devices in order to ensure connectivity from the PC to the Network
- Diagnose printer and other peripheral devise failures and implement repair solutions
- Diagnose end-user system failures and implement repair solutions
- Implement virus detection and eradication procedures
- Diagnose printer and other peripheral devise failures and implement repair solutions
Take a look for yourself
Here's one of our own, talking about the culture, space and growth opportunities: https://www.youtube.com/watch?v=j8O37KNINdY
- 1+ years of experience in a related help desk or IT support area required
- Requires 1+ years of technical support experience with the following: Windows 10, VoIP, Teamcenter, mobile phones including Android and iPhone experience
- Demonstrate excellent ability to support, review, analyze, and evaluate various systems operations
- Demonstrate ability to communicate to all user community in written and verbal form
Preferred Requirements:
Office 365 experience is preferred but not required.
What you"ll get
- Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more;
- Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual trainings as well.
- Work with brilliant minds, often within a global capacity;
Why we"re different
- Flat organizational structure which enables faster communication and decision making.
- Agility, flexibility, and innovation are in our DNA;
- Brazilian and privately owned company;
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