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Deskside Support Technician Jobs

Deskside Support Engineer Jobs
By Dice At Alpharetta, GA, United States
Able to manage assets using asset management systems.
Participate in the Continuous Improvement and Problem Management process.
Identify and escalate chronic environmental, desktop and infrastructure issues impacting our users and their facilities to the Problem Management team.
Identify and escalate technology outages impacting our users and their facilities to the Incident Management team.
Evaluate user requests and requirements and recommend effective technological solutions.
Bachelor's degree and/or extensive relevant experience preferred.
Deskside Support Jobs
By KTek Resourcing At San Mateo, CA, United States
Looking for a skilled desktop support technologist with experience in an enterprise environment.
Experience Required 2+ Years as a Desktop Support Technician
Individual should be able to assess and keep up site needs for conference rooms, copiers, computer hardware/accessories inventory.
Ability to provide hand and feet support to Network and Server team.
Deskside Support Technician Jobs
By BrickRed Systems At Seattle, WA, United States
Highly organized with good attention to detail, ensuring accurate equipment setup and inventory management.
1-2 years of experience in hardware compatibility and familiarity with different types of monitors.
Strong technical knowledge and ability to troubleshoot and resolve hardware-related issues.
Ability to proactively audit and assess space requirements, identify gaps and make recommendations.
Excellent communication skills, both verbal and written, with the ability to effectively convey technical information to non-technical users.
Provide onsite technical support to employees when issues cannot be resolved by the internal help desk.
Deskside Technician I Jobs
By Stefanini Group At Mount Holly, NC, United States

Who We Are Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing ...

Deskside Technician Ii Jobs
By Stefanini Group At Macon, GA, United States
Inventory management of IT assets including asset auditing
Manage workload via ticketing software
Smart Hands remote support for offsite resolver groups
Provide Windows, software, and hardware support, onsite in a corporate environment
Stage, provision, and deploy IT machines to end users following best business practices
Diagnose, troubleshoot, and implement fixes for a variety of technology
Deskside Technician Jobs
By Stefanini Group At New Holland, PA, United States
Previous Experience of working within a Ticket Management System (ServiceNow preferred)
Basic Network troubleshooting skills and knowledge
Basic Knowledge of Microsoft Active Directory Microsoft Group Policy Objects experience
Excellent problem solving & customer facing skills
Ability to resolve Windows 10 and 11 Operating System Errors
Proficient in Microsoft Office 2016/365 Suite
Deskside Technician Ii Jobs
By Stefanini Group At Miami, FL, United States

Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone ...

Deskside Support Technician Jobs
By A.C.Coy Company At Pittsburgh, PA, United States
Associate degree in Information Technology/related field or equivalent experience
2+ of experience in technical support, desktop support or related
Experience supporting software and hardware on-site for end-users
Ticketing system knowledge (ServiceNow preferred)
Experience working in an enterprise size environment - 500+ end users
Work as part of team to support end users in a global cloud migration project
Deskside Support Technician Jobs
By Zealogics Inc At Chicago, IL, United States
Experience with Remote Access (including SecurID), Virtual PCs, Citrix & VPN- Basic knowledge of various technologies
Ability to successfully prioritize and manage operational duties to required deadlines
DSS Tech - Daily Operational Support IMAC
Installation and moving of PC equipment as well as preparing equipment for disposal
Printer and other peripheral installation, maintenance, and troubleshooting
Configure and deploy corporate iPhone devices
Deskside Support Technician Jobs
By IT Trailblazers LLC At Austin, TX, United States
Uses installed Unified Endpoint Management and XDR systems to ensure all endpoints have up-to-date patches, backups and A/V scans.
Experienced troubleshooting of wireless and wired networks. Hands on experience on tools like MDM Airwatch console to manage user’s mobile devices.
5+ years + experience in supporting Sales related applications on IPad, IPhone and laptops and other mobile devices.
Experienceon Office 365 application troubleshooting and licensing model
Thorough knowledge of iOS operating system, its upgrades and related troubleshooting.
Moderate knowledge of Android operating system, its upgrades and related troubleshooting.
Deskside Support Analyst Jobs
By Coretek At Detroit, MI, United States
Demonstrated organizational, communication and time management skills with the ability to work independently
Ticket management knowledge, including ITIL
Acquire and maintain current knowledge of relevant product offerings and support policies to provide technically accurate solutions to customers
1-3 years customer service experience preferredKnowledge of Active Directory tools and processes
Knowledge and support experience with user endpoints such as laptops, desktops, printers, scanners, and other peripherals
Assist in the resolution of user and support issues to ensure a positive customer experience
Deskside Support Technician (Consultant)
By News Corp At , Nashville, Tn Up to $266 a day
Support remote users as needed
Resolves 1st and 2nd level support issues concerning hardware, software, networking, active directory, applications, telecommunications and remote meeting coordination
Manages, maintains, and improves technical documentation
Two-year or Bachelor’s Degree (Preferred) in computer sciences or minimum 2 years previous working experience in a corporate IT environment
PC and Mac hardware skills, network printers and computer networks
Excellent oral and written communication skills
Deskside Support Manager Jobs
By Harvard University At , Boston, Ma
Minimum of five years’ post-secondary education or relevant work experience
Manage the development and delivery of end-user training and documentation
Knowledge of Microsoft Office Suite
Knowledge of advanced user support practices
Demonstrated team performance skills, service mindset approach, and the ability to act as a trusted advisor
Hybrid (partially on-site, partially remote)
Tech Ii, Deskside Support - Goodyear, Az
By GXO Logistics At , Goodyear, 85395, Az
Maintain and manage workload through computerized ITSM ticketing and tracking system
1 year of experience supporting end-user equipment and telephony equipment
Experience installing, troubleshooting, building, and deploying desktop computers in a warehouse
3 years of Warehouse experience supporting end-use equipment
Troubleshoot and resolve Tier 2 and 3 escalated technical issues
Troubleshoot hardware, software and networking issues on laptops, PCs, thin clients, and mobile devices
Intern - It Deskside Support
By MedPro Group At , Fort Wayne, 46815, In

Meet MedPro Group. We’re an industry-leading Berkshire Hathaway insurance company with a passion for our clients and our team. We are hundreds of professionals with varied backgrounds and experience ...

It Technician - Level 2 Deskside Support
By DLA Piper At , Washington, Dc
Experience and/or knowledge of MS Windows, Office, device configuration, troubleshooting, OS configuration, network printing, and the installation of hardware and software
2 years’ experience providing support to end users, troubleshooting hardware/software issues, and installing PC and peripheral equipment
Working knowledge of MS Windows and network communication concepts
Strong verbal and written skills required to communicate technical information to staff of all levels
Good organizational skills required to track and resolve a variety of issues in a timely manner
High school diploma or GED
Deskside Support Jobs
By Iron Systems At , Newton, Ma
Individual must have good customer facing skills and be well presented.
Provide onsite and desk side support services to end users.
Troubleshoot PC related problems at the direction of client level 2 or SPOC.
Complete incidents and requests within SLA in pressurized environment.
Build, configuring and troubleshoot Install “Gold” image on Customer PC and laptop applications and hardware components.
Ensure tickets are updated on a daily basis.
Deskside Support Manager Jobs
By DMI (Digital Management, LLC) At Virginia, United States
Excellent interpersonal skills, verbal/written communication skills & the ability to manage multiple competing priorities while balancing team workload are required.
Maintain constant flow of communication to all sites, management, and customers.
Experience performing quality assurance responsibilities in support of ServiceNow.
Education And Years Of Experience
Manage schedules and technical coverage given day-to-day operations of Deskside Support.
Manage all end-user incident and request tickets through ServiceNow.
Deskside Technician I Jobs
By Stefanini, Inc At , New York, Ny $35 - $40 an hour
Experience with Workspace 1 to manage devices.
Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more;
Experience with conference room software: Zoom and MS Teams a plus.
Strong attention to detail, great communication skills and adherence to SLO objectives is required.
Knowledge of Service Now ticketing system is a plus.
Provide hardware/software support services to onsite client including break/fix
Deskside Technician I (Remote)
By Stefanini, Inc At , Remote $23 - $27 an hour
Listed salary ranges may vary based on qualifications, experience, and local market.
1+ years of experience in a related help desk or IT support area required
Requires 1+ years of technical support experience with the following: Windows 10, VoIP, Teamcenter, mobile phones including Android and iPhone experience
Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more;
Office 365 experience is preferred but not required.
Provide hardware/software support services to onsite client including break/fix

Are you looking for a job that will let you use your technical skills to help people? We are looking for a Deskside Support Technician to provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, installing and configuring new systems, and providing excellent customer service. If you have a passion for technology and helping others, this is the job for you!

A Deskside Support Technician is responsible for providing technical assistance and support to users of computer systems, hardware, and software. They are responsible for troubleshooting and resolving technical issues, installing and configuring hardware and software, and providing training and guidance to users.

What is Deskside Support Technician Skills Required?

• Excellent customer service and communication skills
• Knowledge of computer hardware and software
• Ability to troubleshoot and solve technical problems
• Knowledge of network and internet protocols
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment

What is Deskside Support Technician Qualifications?

• Bachelor’s degree in computer science, information technology, or related field
• A+ certification or equivalent
• Microsoft Certified Professional (MCP) certification
• Experience with Windows and Mac operating systems
• Experience with network and internet protocols

What is Deskside Support Technician Knowledge?

• Knowledge of computer hardware and software
• Knowledge of network and internet protocols
• Knowledge of troubleshooting and problem-solving techniques
• Knowledge of customer service and communication

What is Deskside Support Technician Experience?

• Previous experience in a technical support role
• Experience with Windows and Mac operating systems
• Experience with network and internet protocols
• Experience with customer service and communication
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