Customer Support Professional Jobs

Job Title: Certified Client Support Professional (Independent Contractor)

Company: Crimani Connect

Location: Remote US (Excluding California, Connecticut, Maryland, Massachusetts, New York, Oregon, Wisconsin and US Territories)

Age Requirement: 18 years and older

Pay Range: $10-$22/hr

About Crimani Connect:

At Crimani Connect, we empower you to work on your time and your terms. We believe in the importance of work-life balance and understand the significance of creating cherished memories with your loved ones. That's why we've revolutionized the way you work, offering you a unique opportunity to seize control of time.

Crimani Connect embraces diversity and is committed to being an equal opportunity employer. We welcome individuals from all backgrounds and walks of life. We recruit, hire, compensate, and administer all personnel actions without discrimination based on race, color, religion, gender, gender identity, age, disability, national origin, marital status, veteran status, sexual orientation, or any other protected status under applicable law.

Position Overview:

As a Certified Client Support Professional, you will provide exceptional customer service on behalf of our clients through the Arise platform. You will have the opportunity to work from the comfort of your own home, offering flexibility and a chance to be your own boss while helping customers with their inquiries and concerns.

Responsibilities:

• Adhere to Arise and Crimani Connect's policies and guidelines.
• Handle inbound customer inquiries with professionalism and empathy.
• Troubleshoot and resolve customer issues, ensuring high customer satisfaction.
• Provide accurate and timely information to customers.
• Maintain up-to-date knowledge of Arise's clients and their products/services.

Requirements:

• Must be at least 18 years old.
• Willingness to complete Arise certification and training programs.
• Strong communication skills, both written and verbal.
• Ability to multitask and adapt to changing customer needs.
• Reliable hardwired internet connection and a computer with minimum technical specifications.
• A dedicated and quiet home office space.
• Clean background check for the past 7 years.

Why Choose Crimani Connect:

Flexibility: Our platform is designed with your lifestyle in mind. Whether you're a parent, a student, or simply someone who values a flexible schedule, we've got you covered. Work when it suits you, and enjoy the freedom to define your own terms.

Anywhere: With Crimani Connect, your location is no longer a limitation. You can work from the comfort of your home or any place that inspires you. Whether you're at home, in a cafe, or even traveling, we bring the opportunity to your doorstep.

Work-Life Balance: We cherish the moments you spend with loved ones. Our platform is here to support your journey in achieving that ideal balance between work and life, allowing you to be present for life's important moments.

Application Process:

Crimani Connect is committed to creating an inclusive and welcoming environment for all applicants. We encourage individuals of all backgrounds to apply, including people of color, black, LGBTQ+ individuals, and those from underrepresented communities.

We pride ourselves on having an easy process! To apply, please follow these steps:

To join Crimani Connect, follow these straightforward steps:

APPLY

It's never been easier to access work-from-home opportunities! No resume is needed. Simply submit your application, indicating your next available time for a brief interview.

INTERVIEW

Schedule a one-on-one phone interview with our dedicated hiring team. During this conversation, we'll explore the positions best suited to your skills and preferences.

REGISTER

If selected, you'll complete a short assessment. Upon successful completion, you'll gain access to our client database. Here, you can choose the client that aligns with your interests and goals.

ONBOARDING

Complete a straightforward background check and undertake the necessary training to become a Certified Customer Support Professional (CSP) for your chosen client.

EARN

Congratulations, you're now a Certified Customer Support Professional! It's time to start earning on your terms. Clock in when you want and enjoy the flexibility to work on your own schedule, your way!

Join Crimani Connect today and take control of your professional journey while embracing the freedom to work where, when, and how you desire. We're here to empower you to connect with your career on your own terms. We look forward to welcoming you to our team!