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Customer Success Professional Jobs

Customer Support Professional Jobs
By Crimani Connect At United States
Maintain up-to-date knowledge of Arise's clients and their products/services.
Strong communication skills, both written and verbal.
Willingness to complete Arise certification and training programs.
Handle inbound customer inquiries with professionalism and empathy.
Provide accurate and timely information to customers.
Troubleshoot and resolve customer issues, ensuring high customer satisfaction.
Senior Director Customer Success And Professional Services - East Coast Only
By Hampton North At United States
3+ years in a software implementation role; experience in hybrid (maintenance and subscription) and multi-vendor (managed services, outsourced partner) environments
Experience in assisting with pre-sales through delivery of services offerings to the ongoing value realization lifecycle
Achieve quarterly and annual target bookings, revenue, and renewal goals; produce, update and track bookings and revenue forecasts
Develop customer loyalty and advocacy programs to influence account expansion and ultimately drive new business through referral
Customer Experience Professional Jobs
By Concord Management Ltd. At , Remote $17.25 an hour
Intermediate knowledge of computer programs including, but not limited to MS Word, Excel, Outlook, and Property Management Software.
Experience with detail-oriented work such as property management (including leasing), banking, accounting or other affordable housing programs is also preferred.
Knowledge of state specific requirements.
Provides a sense of commitment and pride in delivering an exceptional customer experience leading to positive customer interactions.
One year of experience with determining Housing Credit Program applicant eligibility is preferred.
Experience working within a call center or customer support environment is preferred.
Customer Success Jobs
By Obviously AI At San Francisco, CA, United States
You work collaboratively but autonomously: asking for what you need, but not expecting micromanagement
You are a clear and creative thinker with excellent written and verbal communication skills
You have the analytical skills to build a support strategy, leading customers to success
You're able to pick up new skills quickly, and adapt well to feedback on your work
Manage the customer lifecycle post-sales, ensuring that every client gets the most support they need to succeed, right away
Offer technical assistance to customers by explaining complex Machine Learning concepts in a simple manner
Vice President, Customer Success And Professional Services
By Momentive.ai At San Mateo, CA, United States
Excellent leadership skills with experience managing high-performing teams
Build and manage a high-performing teams that deliver exceptional results
Develop and manage the customer success budget to ensure that resources are being utilized effectively
Partner with other teams within the company to ensure that the customer experience is seamless and consistent across all touchpoints
10+ years of experience in customer success or professional services, with a proven track record of success
Strong communication and interpersonal skills, with the ability to build relationships with stakeholders at all levels of an organization
Vice President, Customer Success And Professional Services
By Momentive.ai At Portland, OR, United States
Excellent leadership skills with experience managing high-performing teams
Build and manage a high-performing teams that deliver exceptional results
Develop and manage the customer success budget to ensure that resources are being utilized effectively
Partner with other teams within the company to ensure that the customer experience is seamless and consistent across all touchpoints
10+ years of experience in customer success or professional services, with a proven track record of success
Strong communication and interpersonal skills, with the ability to build relationships with stakeholders at all levels of an organization
Vice President, Customer Success And Professional Services
By Momentive.ai At United States
Excellent leadership skills with experience managing high-performing teams
Build and manage a high-performing teams that deliver exceptional results
Develop and manage the customer success budget to ensure that resources are being utilized effectively
Partner with other teams within the company to ensure that the customer experience is seamless and consistent across all touchpoints
10+ years of experience in customer success or professional services, with a proven track record of success
Strong communication and interpersonal skills, with the ability to build relationships with stakeholders at all levels of an organization
Customer Experience Professional Jobs
By Avulux At United States
Education, Experience, and Licensing Requirements:
Recommend potential products or services to management by collecting customer information and analyzing customer needs.
Customer Experience Coordinator Job Responsibilities:
Customer Service Representative Qualifications / Skills:
Optimize and maintain existing customer experience metrics as tracked within Gorgias and AirCall
Offer support and solutions to customers in accordance with the company's customer service policies.
Customer Success & Professional Services - Custom Learning
By gdtalent limited At United States
Consulting with management and business development on client relationship status and business issues.
This role is an individual contributor role but involves a great deal of stakeholder management.
Signing off on product design deliverables (including technical and editorial) in association with the client project manager.
· Min of 3+ years’ experience in custom learning solutions, ideally in a client-facing role.
Carrying and delivering a financial sales target of $1m
Managing the deployment of products and services.
Customer Service Professional Jobs
By Professional Diversity Network At Waltham, MA, United States

Location Designation:HybridWhen you join New York Life, you're joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about ...

Customer Experience Professional Jobs
By Mars At Chicago, IL, United States
Understand, teach, and implement components of Experience Management throughout the Mars Global Services (MGS) shared services division.
A proven track record of professional experience with Design Thinking, journey mapping, interview and research, and behavioral science methodologies.
Ability to understand and create experiences from a 360 viewpoint and lead change in a matrix organization
An industry-competitive salary and benefits package, including company bonus.
What will be your key responsibilities?
Certificates in XMP, CCXP, SHRM-SCP, SPHR, or global equivalent are highly preferred

Are you looking for an exciting opportunity to help customers succeed? We are looking for a Customer Success Professional to join our team and help our customers reach their goals. You will be responsible for providing exceptional customer service and support, developing relationships with customers, and ensuring customer satisfaction. If you have a passion for helping others and a drive to succeed, this could be the perfect job for you!

An Customer Success Professional is responsible for ensuring that customers are satisfied with the products and services they receive. They work to build relationships with customers and help them get the most out of their purchase. To become an Customer Success Professional, you will need strong communication and problem-solving skills, as well as an understanding of customer service best practices. You should also have experience in customer service, sales, or marketing. The skills required for this job include customer service, problem-solving, communication, and relationship building. Additionally, you should have knowledge of customer service best practices, sales techniques, and marketing strategies. The responsibilities of a Customer Success Professional include providing customer support, helping customers with product or service issues, and building relationships with customers. They must also be able to identify customer needs and provide solutions. Experience in customer service, sales, or marketing is beneficial for this role. The qualifications for this job include a high school diploma or equivalent, as well as experience in customer service, sales, or marketing. Additionally, you should have strong communication and problem-solving skills. Tools that help Customer Success Professionals work better include customer relationship management (CRM) software, customer service software, and analytics tools. Good tips to help Customer Success Professionals do more effectively include listening to customers, understanding their needs, and providing solutions. Common Customer Success Professional interview questions include asking about customer service experience, problem-solving skills, and communication skills.