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Coordinator, Associate Benefits Jobs

Company

Ensemble Health Partners
Address , Remote
Employment type FULL_TIME
Salary
Expires 2023-07-10
Posted at 1 year ago
Job Description
Thank you for considering a career at Ensemble Health Partners!
Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference
The Opportunity:
The Benefits Coordinator is responsible for the day-to-day administration of all company benefits programs, including Medical, Dental, Vision, Life and Disability Insurance; 401(k), Voluntary Benefits, Adoption Assistance, Tuition Reimbursement, Flexible Spending Accounts, and Wellbeing programs.
Responsibilities:
  • Initiate Life Insurance claims and support associates and family members
  • Assist with implementation of new programs and policies
  • Respond to national medical support notices, complete Medicare/Medicaid enrollment forms, and other government reporting requirements as directed by management.
  • Assists with the associate education and engagement, support distribution of enrollment materials, annual notices, and other important communications. Conduct benefits orientations
  • Monitor Benefits Inbox and Ticketing system to timely address associate benefits inquiries. Assist associates with Tier 2 benefits plan questions, eligibility, claim issues and plan changes.
  • Ensure compliance with ERISA, IRS, ACA, HIPAA, etc.
  • Maintain employee benefit elections and ensure benefits changes are entered appropriately in HRIS system for payroll deduction. Assist with tracking arrears, repayments, refund, and other payroll adjustments.
  • Support open enrollment process including communications, system testing, new vendor implementation, associate education and enrollments, election audits.
  • Work with benefit vendors and third-party administrators to resolve any administrative issues. Build vendor relationship
  • Or other informational meetings as needed.
  • Other special projects and duties, as assigned
  • Identify and participate in process improvement initiatives that improve the customer experience, enhance workflow, and/or improve the work environment.
  • Process associate life events, review administrative appeal requests and escalate as needed. Process manual changes in the HRIS system.
  • Monitor pending Life Insurance EOI requests and approvals
  • Administer employer benefit portals, process urgent enrollments
Requirements:
  • 1-3 years of previous experience
  • Strong attention to detail and accuracy, excellent organizational and time management skills with the ability to prioritize and multitask effectively
  • Proficient with Microsoft Office Suite or similar software
  • Strong HRIS experience, preferably with Workday
  • Strong critical and creative thinking skills to assess and resolve problems or issues by gathering and evaluating information and using judgment consistent with standards, practices, policies, procedures, regulations, or laws
  • Experience with administration of various benefits plans
  • Knowledge of applicable state and federal laws such as ERISA, CMS, FMLA, IRS, DOL, PPACA
  • Knowledge of employee benefits and general payroll processes
  • Customer service oriented with the ability to work well under pressure
  • Excellent written and verbal communication skills.
#LI-LS1
#LI-REMOTE
Join an award-winning company
Three-time winner of “Best in KLAS” 2020-2022
2022 Top Workplaces Healthcare Industry Award
2022 Top Workplaces USA Award
2022 Top Workplaces Culture Excellence Awards
  • Purpose + Values
  • Work-Life Flexibility
  • Leadership
  • Innovation
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
  • Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
  • Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
  • Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
  • Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.
Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact .
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