Contract Service Manager - Remote

COMPANY INTRODUCTION :
ALVEST is the world leader in airport ground support equipment manufacturing and distribution, through its entities TLD, Smart Airport Services (SAS) and Alvest Equipment Services (AES), with consolidated sales in the range of 750 million USD. Alvest Equipment Services (AES) is dedicated to ground support equipment maintenance, rental, leasing, and overhaul services with a high level of growth, in Europe, USA, and the Middle East.

POSITION SUMMARY:
The Contract Service Manager is responsible for overseeing contract agreements in an assigned region. Their main tasks include ensuring compliance with agreements, minimizing risks, and maximizing business opportunities. They will collaborate with internal departments and external stakeholders to supervise contracts and monitor vendor performance indicators in multiple cities. Additionally, they will identify and address service issues, work with budgetary finance teams, approve vendor invoices, inspect and audit Ground Support Equipment maintenance, and manage records for stations through reporting systems.

ESSENTIAL DUTIES AND RESPONSIBILITIES: :
(Other duties may be assigned and are not limited to the following)

• Manage multiple contracts across the US, including GSE maintenance on equipment for multiple customers.
• Work closely with the VP of Business Development and internal legal counsel to review complex contracts, address legal matters, and ensure adherence to relevant laws and regulations
• Develop and maintain strong vendor and supplier relationships, including parts distributors, off-site repair facilities, and OEM suppliers, while providing regular updates to the Supply Chain Manager
• Collaborate with internal and external stakeholders to negotiate and re-evaluate current contracts with regard to delivery and service
• Evaluate and manage contract changes, amendments, and extensions, identifying potential opportunities for utilizing insourced labor versus contract labor and conduct financial assessments of existing contracts
• Ensure the contract database is consistently accurate and current, encompassing external vendors and companies engaged in business with AES
• Identify opportunities for process improvements and implement best practices related to contract management and administration.
• Monitor contract compliance, including timely maintenance response, use of CMMS software to optimize repairs and maintenance, verifying repairs are within expectations of contractual standards
• Liaise with cross-functional teams, finance, operations, and sales, to ensure contracts align with business requirements and objectives.
• Risk Assessment during station visits, understand where the opportunities lie for improvement

QUALIFICATIONS AND EXPERIENCE: :
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Familiarity with aviation industry-specific regulations and compliance requirements
• Proficient CMMS systems (EBIS, AssetWorks, EAM or other Infor products)
• Exceptional attention to detail and ability to manage multiple contracts simultaneously
• Proven experience as a Contract Manager or similar role, preferably in a fast-paced corporate environment
• - Bachelor's degree, or equivalent; 4 - 8 years related work experience; or any equivalent combination of education, training and experience which provides the required knowledge, skills and abilities to perform the essential functions of the job
• Strong understanding of aviation and ground support equipment, and/or automotive fleet repair

OTHER SKILLS AND ABILITIES: :

• Strong customer service skills
• Composure under pressure
• Must be able to read and speak the English language
• High attention to detail
• Excellent written and verbal communication skills
• Strong ethical practices
• Strong analytical skills and problem solving abilities
• Excellent interpersonal and negotiation skills with a proven ability to create and maintain positive working relationships with vendors, suppliers, shippers, and customers.
• Computer and office programs knowledge (Excel, Word, PowerPoint, Outlook)
• Ability to work both as a team and/or independently
• Must have a valid driver’s license
• No travel restrictions, position requires 50% travel
• Legally authorized to work in the United States

Physical Requirements: Moderate physical demands are required to perform the essential functions of the position. Work effort principally involves sitting or standing for extended periods of time to perform work tasks, with intermittent periods of walking. May be exposed to repetitive motion and vision to monitor. Must be able to lift up to 20 pounds at a time and may occasionally be required to bend, kneel, crouch, push/pull or reach for objects such as parts, boxes, books, and/or office equipment. Work is performed in an office environment, relatively free of unpleasant environmental conditions or hazards. May be exposed to loud noises, fumes, exhaust or other odors when on shop/factory floors.

Salary:: The expected pay rate for this position is $75,000-$90,000.00 per year. The actual pay rate offered may vary on multiple factors including, but not limited to, experience, knowledge, skills, certifications and/or location.

Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

AES provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, AES takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics. All recruiting, hiring, training, promotion, compensation, and other employment related programs are provided fairly to all persons on an equal opportunity basis without regard to race, creed, color, religion, sex, age, national origin, disability, veteran status, or any other characteristic protected by law. Employment decisions are based on the principles of equal opportunity and affirmative action.

AES is committed to ensuring that its online application process provides an equal employment opportunity to all candidates, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us at [email protected]. Only messages sent for this purpose will be reviewed.

EEO is the Law (English)
EEO is the Law (Spanish)

Job Type: Full-time

Pay: $75,000.00 - $90,000.00 per year

Work Location: In person