Manager, Customer Development - Remote

As a leader in the science of nutrition, Nestlé Health Science believes in empowering healthier lives for patients and consumers through a rich product portfolio featuring top brands such as Garden of Life®, Nature’s Bounty®, Vital Proteins®, Nuun®, Persona Nutrition®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more, as well as through Aimmune Therapeutics, a biopharmaceutical company developing therapies to prevent, manage and treat food, GI and metabolic-related diseases.

Our team members are challenged to make a genuine impact and play an integral role in driving the business forward. We embrace a dynamic culture that always puts the consumer first, and where ownership, accountability and agility are celebrated at every level. To help our people thrive, we offer expansive career growth potential, the opportunity to work alongside and learn from talented colleagues with diverse backgrounds and skill sets, and a range of best-in-class benefits.

We have more than 11,000 employees around the world, and products available in over 140 countries.

This position is not eligible for Visa Sponsorship.

Position Overview:

The Customer Development Manager is responsible for the functional management, leadership and execution of all sales related activities for the Kroger and Albertsons accounts. The individual will support the team with Nestle’s Co. systems (TIM, Osprey) and with customers systems (ie: Market6, DemandTec, etc.).

Key Responsibilities:

• Identify new opportunities for growth; develop and implement strategic written sales plans in accordance with corporate goals.
• Strong Trade management/budget processing and an efficiency that focus on a strong ROI.
• Deliver customer presentations that demonstrate innovation, shelf positioning, promotions, communicate pricing, etc.
• P&L management within respective account coverage.
• Foster and grow existing and new relationships within account, gaining a deep understanding of current and potential future needs of our customers.
• Educate our business partners on our products, retail goals, and measurement of success.
• Detailed understanding of the Customers go-to-market model including Category Management strategy
• Execute our brand and category growth strategy that align with the customer.
• Maintain clear understanding of customer objectives and liaise with RVP to develop operational plans to manage execution and measure results.
• Relationship management with account cross functional areas, Corporate and divisions. Particular focus will be on developing relationships and executing key wins across the Kroger and Albertsons divisions.
• Monthly reporting, sales analytics and insights; understand go-to-market strategy and how to maximize sales efficiency.
• Perform other duties as required.
• Responsible for working with agencies to input Trade Investment Management (TIM and Osprey): system input, trade fund management, direct sales forecasting and projection activities for the company.
• Establish strong working relationship with all internal teams including Customer Strategy, Finance, and Customer Service.
• Manage daily business in partnership with customers, including: UPC product/item setup, maintenance, logistics and inventory management.
• Particular focus will be divisional wins (i.e., displays, distribution gains, ACV enhancement, etc.).
• Work with customers to implement Retail initiatives and monitor Retail standards.
• Ongoing contract management that focuses on strategic alignment and designed to strengthen both the customer and NHSc market position.
• Develop strategic and winning relationships throughout all Kroger and Albertsons divisions.
• Sell-in new products and all promotions to qualified retailers; ensure full-line distribution of products (new & existing items).
• Deliver target Budget plan and new product distribution goals.

Experience:

• 5+ years’ experience; minimum 2 years Managing Large Customers.
• Sales experience in the Grocery, Drug and/or Mass retail channel(s) is required.
• Strong relationships and/or experience with the divisions of Kroger and Albertsons is preferred.
• Proficient in MS Office Suite (Word, Excel, Power Point, etc.)
• Prior experience using syndicated data to determine customer needs and establish the most effective pricing and promotional activities that will increase sales and market share for the company and its customers.
• Bachelor's degree in business or related field required, MBA a plus.
• Experience in consumer goods and Vitamins and supplements is highly preferred.

Preferred Skills:

• Must be able to multi-task and follow-up when responses are needed.
• High level of organizational skills, good written and oral communication skills.
• P&L management and strong financial acumen.
• Understand the value of listening to customers, gaining insights and moving objectives forward.
• Ability to work independently and meet deadlines.
• Problem solver with a solutions oriented mindset.
• Knowledge regarding relationship management, experience and mindset to work with partners in building initiatives that deliver on goals.
• Must be a dynamic leader who can push past obstacles and overcome objections.
• Ability to manage multiple priorities and multiple brands/categories.
• The ability to utilize creativity and push beyond the obvious, comfortable going into “unchartered.” territory in setting out recommendations and goals.
• Deep understanding of the assigned Customer and how to develop demand creation plans.
• Must be an articulate communicator who can quickly synthesize data.
• Knowledge regarding Project Management, and experience with setting up and managing projects in a complex, fast-moving environment.

The approximate pay range for this position is $120,000 to $140,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.

Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with Company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at About Us | Making an Impact | Nestle Careers (nestlejobs.com).

Requisition ID: 255894

Top consideration will be given to local candidates and those willing to relocate to Cincinnati, OH and work a hybrid schedule.

It is our business imperative to remain a very inclusive workplace.

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

The Nestlé Companies are an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at [email protected] or please dial 711 and provide this number to the operator: 1-800-321-6467.

This position is not eligible for Visa Sponsorship.