Compliance Administrative Assistant Jobs

Job Type
Full-time
Description
Seattle, WA

• Property Management

Full-Time, Non-Exempt, Hybrid
Hiring range: $23.22-$27.84, depending on experience
Organization Overview
Bellwether was founded in 1980 to create housing in downtown Seattle so city workers could live close to their jobs. Over the years, we have lowered barriers to housing which has allowed us to serve more households coming out of homelessness, individuals and families connected with the criminal justice system, and others excluded by typical landlord screening criteria, all of whom are disproportionately BIPOC.
To meet the intense need for affordable housing in our region, we plan to build and acquire 2,500 homes by 2025. Come join us on this exciting and ambitious adventure!
Position Summary
Act as administrative support to Compliance team and Site Managers on a variety of projects, as assigned. Assist with the annual recertification process for a small portfolio. Oversee Compliance department intake workflow. Provide customer service and technical assistance to Bellwether’s Site Managers throughout the housing application process. Assist at Bellwether properties, conducting compliance related support as needed. Work in a manner that advances the organizational and department’s values and goals.
Work location:
South Lake Union Administration/Remote - at least 1 day per week in office and more as needed.
Schedule
Mon-Fri, 8a-5pm with flexibility to work occasional evening or weekend hours based on business needs. Final schedule determined by People Leader.
Position Responsibilities
Compliance Team Support

• Assist Compliance team with data entry and auditing projects
• Prepare and review resident eligibility files for audits by external funders
• Maintain paper and electronic file storage systems, and proper destruction of files according to regulatory requirements and timelines
• Assist Compliance Specialists with conducting review of annual and ongoing re-certification paperwork for residents according to Bellwether procedures, working with Site staff to follow up with residents on missing or additional required paperwork.
• Apply knowledge of regulatory agreements and program requirements that exist between Bellwether and city, state, LIHTC and federal funding sources while performing job duties
• Compile and send weekly updates on applications and recertifications in process
• Assist Compliance Specialist with reviewing and filing lease packets
• Generate verification reports such as BVS and the Work Number, as requested by Site Managers.
• Assist with preparing annual reports, including resident files and supplemental reporting materials.
• Meet established application/certification turnaround times.
• Monitor intake emails and route to the appropriate Compliance Specialist.
• Perform required compliance tracking and data entry. Maintain application and recertification status spreadsheets and household certification and demographic data in Yardi

Property Management Team Support

• Support Site Managers with day-to-day administrative tasks such as filing and archiving documents, assisting with preparation of move in packets, and recertification files.
• Assist Property Management staff with additional administrative tasks and projects, as assigned.

Resident Experience

• Create an environment that inspires a high level of service for prospects, applicants, and residents
• Ensure fair and equitable application of screening and other core department policies and resident relations processes.

Self & Team Development

• Work together with all Bellwether coworkers to learn effectively from and with each other, and to incorporate the lessons learned
• Maintain confidentiality of prospect and resident information
• Embody Bellwether values of respect, integrity, community, and excellence in your work. Promote a culture of trust, mutual support, and accountability
• Work collaboratively with supervisor; providing information and updates on challenges while seeking input and following direction
• Champion and cultivate an inclusive and equitable work environment
• Attend trainings and meetings as directed
• Contribute and participate on Compliance and Property Management teams to troubleshoot problems as they arise and suggest/initiate procedural changes as needed

Requirements
(Minimum)

• Dependable, self-motivated, and organized individual skilled at multi-tasking, meeting deadlines, and producing high quality work.
• Excellent written and verbal communication skills. Ability to communicate professionally, clearly and concisely, both verbally and in writing.
• Ability to work independently or as part of a team.
• High school diploma or GED.
• Proficient with Microsoft Word, Excel, Outlook, and Adobe.
• Ability to exercise discretion and maintain confidentiality at all times.
• Exceptional customer service aptitude, including problem-solving skills and the ability to respond quickly and tactfully to customer requests. Positive attitude a must.
• Ability to understand, interpret, and apply general administrative and departmental policies and procedures.

Desired Qualifications

• Experience with PowerPoint and Adobe Acrobat Pro software
• Knowledge of LIHTC guidelines.
• Completion of WSHFC fundamentals and advanced training workshops.
• Prior experience working with property management software, particularly Yardi Voyager
• Knowledge and/or training in federal fair housing laws and landlord/tenant laws.

Other Job Requirements

• An ability to question personal assumptions about the skills and competencies of employees who are different.
• An ability to learn from mistakes made in trying to communicate with people of other cultures.
• An ability to work toward equal status relationships with people who are different.
• A desire to learn as much as possible about how one’s own culture is different from others, and how that contributes to a particular way of viewing self and others.
• An ability to take risks to communicate with people from other cultures.
• Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds
• A willingness to learn about one’s own prejudices and biases.
• Personal or professional experience in anti-oppression work
• Commitment to anti-racism and dismantling institutional and systemic racism

Other Requirements

• Bellwether Housing is an equal opportunity employer. We will not discriminate based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
• If not vaccinated, candidates that move forward in the process must submit a recent (no more than 72-hours prior) negative Covid-19 test result to [email protected]. If the candidate is offered the position and remains unvaccinated, they will be required to submit negative test results every Monday to [email protected].
• Beginning October 25, 2021-based on Bellwether Housing policy, all candidates that move to a final interview in the process, must certify they have received their Covid-19 vaccinations, by sending a copy of vaccine certification to [email protected].
• Applicants must successfully pass a background check, which will be conducted in accordance with Seattle’s Fair Chance Employment Ordinance, SMC 14.17. Applicants will be given a chance to explain or correct background information and provide verifiable information of good conduct and rehabilitation.

Bellwether Housing is an equal opportunity employer. We will not discriminate based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
We support the Americans with Disabilities Act (ADA) to reasonably accommodate all qualified applicants [and employees] by providing reasonable accommodations to people with disabilities. To request a Reasonable Accommodation for the application or interview process please contact [email protected].
Bellwether Housing is dedicated to building a diverse, equitable, and inclusive workplace. We value having employees whose skills, experiences, and backgrounds reflect the populations we serve. We are committed to being an anti-racist organization, while acknowledging we have a long way to go. You can learn more about our DEI work on our website.
Any internal candidate that is selected for this position will be subject to a 90-probationary period regardless of the previous role at Bellwether.
Salary Description
$23.22-$27.84, depending on experience