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Clinical Success Manager, North America
Company | Radformation |
Address | United States |
Employment type | FULL_TIME |
Salary | |
Category | Transportation, Logistics, Supply Chain and Storage,Internet Publishing |
Expires | 2023-05-11 |
Posted at | 1 year ago |
Work at Radformation
- Develop training materials to distribute to clinics
- Host webinars to answer clinics’ questions and highlight features
- Work with clinics to understand their issues and provide a solution independently and/or with the help of the programming team
- Proactively check in with current customers to hear feedback and share new features
- Test new versions of software to aid in development and quality assurance
- Work with the sales team to demonstrate software to prospective customers and provide training to newly installed clinics
- Demo, install, and train clinics on Radformation’s suite of automation tools
- Minimum 2 years experience of clinical dosimetry using Eclipse TPS
- Positive attitude and a passion for excellence in patient care
- Exceptional presentation skills
- Strong critical thinking skills
- Customer service experience
- Teaching experience in dosimetry
- 5 years experience of clinical dosimetry using Eclipse TPS
- Enjoys listening to clinics’ needs and developing relationships with clinical leaders
- Non-judgemental personality and welcoming of ideas and feedback
- Excels at multi-tasking and managing multiple projects simultaneously
- Thrives with a busy schedule and constant learning environment
- Excellent communication skills, both written and oral
- Strong organizational skills and ability to work independently
- Enthusiastic about learning new technologies and sharing them with the healthcare community
- Ability to maintain a positive attitude in a fast-paced and ever-changing work environment
- Passionate about helping other clinics and creating an impact in their workflow
- Master of treatment planning and radiation oncology clinical workflow
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