Client Support - Customer Service Rep - Remote | Wfh

Are you ready to join a dynamic team and provide excellent client support while working from the comfort of your own home? We are seeking a dedicated Client Support - Customer Service Representative to join our remote team. In this flexible, full- or part-time remote position, you'll enjoy the convenience of remote work while making a real impact on our clients' success.
About Us
Founded in [Year], our team provides clients throughout the US and Canada with user-friendly hiring software and a methodology that revolutionizes the hiring process. We believe that hiring should be a positive experience that meets the needs of both employers and job seekers. At our core, we prioritize results over tradition. Our team genuinely cares about our clients and each other, making ApplicantPro a recognized Top Workplace.
We foster an informal work environment that values creativity and collaboration. Our employees are passionate about their work, committed to learning and growth, and dedicated to delivering exceptional results. We encourage humility, ambition, intelligence, problem-solving, confidence, abundance, and authenticity.
Your Role as a Client Support - Customer Service Representative
As a Client Support - Customer Service Representative, you play a crucial role in supporting overworked HR professionals and hiring managers. You serve as the initial point of contact for our clients, responding to calls, chats, and emails promptly and professionally. When clients encounter questions or issues, your problem-solving skills and creativity come into play as you work to provide tailored solutions. If a challenge proves to be particularly complex, you ensure that clients are connected with the appropriate expert.
One of the most rewarding aspects of this role is the opportunity to build personal connections with our clients. They rely on you for quick and accurate answers, and in turn, you get to know some remarkable individuals. Knowing that you contribute significantly to our clients' success is a source of pride and satisfaction.
Requirements for this Role
We Are Looking For Candidates With The Following Qualifications
Strong computer skills
Confidence in discussing additional features, upgrades, or services
Exceptional customer service skills
Excellent communication abilities over the phone, via email, and through text
A passion for exceeding expectations
Enthusiasm for working from home
Join Our Team Today!
If you meet these requirements and are excited about the responsibilities outlined above, we invite you to become a valued member of our team. Apply today and join us in redefining the hiring experience!
Salary: $ 14.00 Per Hour