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Client Implementation Manager Jobs
Company | Vivian Health |
Address | United States |
Employment type | TEMPORARY |
Salary | |
Category | Internet Marketplace Platforms |
Expires | 2023-08-05 |
Posted at | 10 months ago |
Client Implementation Manager at Vivian Health
- Address ongoing technical support for customer accounts
- Maintain reports detailing statuses of onboarding progress for current customers
- Create implementation strategies for various customer types
- Work closely with the engineering team ensuring we are meeting customer expectations
- Responsible for fully onboarding all customers in our agency and facility segments
- Liaison between cross functional teams including engineering, sales, and customer success
- Start-up experience and working cross functionally with multiple teams
- Experience with full-cycle onboarding of new customers
- Familiarity with software development and implementation practices.
- Engineering or technical degree not required, but understanding or experience with technical software development is critical
- 4 to 6+ years working in customer-facing roles
- Basic understanding of HTML and JSON
- Experience working closely with product and engineering teams to help finalize client requirements and ensure client expectations are met
- Healthcare staffing experience a plus
- Ability to strategically manage multiple customers and projects simultaneously
- Experience working with APIs to integrate and onboard customers
- Generous Parental Leave
- Comprehensive Health Insurance Plans including HSA and FSA Options
- Pet Insurance
- Pre-tax Commuter Benefit Plan
- 401K Retirement Savings Plan with Generous Employer Match
- Work from home stipend
- Flexible Time Off
- Access to Corporate Discount Program
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