Client Advocate Manager Jobs

Job Summary
A Client Advocate Manager (CAM) shares the same responsibility as an Account Manager; they work as a team to exceed their sales goals. The CAM works closely with its Account Managers to identify Top Strategic Accounts and Top Prospect accounts growing the business by identifying new opportunities and co-selling. CAMs primarily work remotely assisting their Account Managers that are mostly on the road working together to strategically and efficiently cater to their customer base with ongoing opportunities and follow-ups as needed. It is also the responsibility of CAM to do in-depth research on prospect accounts and have a good understanding of the key industries their team is actively working with and targeting as prospects. Although CAMs generally work remotely, they also share responsibility for attending strategic on-site customer meetings, account mapping sessions with top-tier partners, and partner + customer territory events.
Essential Duties

• Assist with post sales order process of product and services
• Set a minimum of 5 new appointments Weekly
• Submit deal registrations
• Attend territory networking events
• Attend sales training by tier one partners & Core’s SAs
• Influence a given $ amount of pipeline monthly
• Meet with assigned AMs for customer sales planning
• Cold & warm calling + email
• Follow up on open opportunities
• Participate in company sales campaigns and SPIFs
• Host networking events & drive attendance
• Provide Discover.org customer market research to AMs
• Account map with top tier one partners
• Social media prospecting (LinkedIn, Google, Indeed, etc.)
• Create opportunities in SFDC when AM is in the field
• Attend joint sales meeting with assigned AMs

Required Skills

• Bachelor’s degree or equivalent experience
• Minimum of 3 years of technical solutions experience, such as network infrastructure, collaboration and/or security (preferred)
• Prior experience selling services and solutions
• Proven record of prospecting and selling (you’re a hunter AND a farmer)
• Prior experience interfacing with the C-Suite and/or Director level personnel
• Strong negotiation skills
• Strong interpersonal and communication skills

Benefits
You'll love working at Core BTS not just for the usual benefits, but for our environment and culture!

• You'll have the opportunity to work in a dynamic and extremely positive environment where there is always the opportunity to challenge your skills and really move the needle
• You'll work with a great group of people in a highly collaborative team and results-oriented atmosphere
• You’ll work with large, sophisticated, and progressive clients throughout North America

We provide a comprehensive benefits program including: Health, Vision, and Dental Insurance, Life Insurance, Health/Dependent Care Flexible Spending, 401(k) Plan, Short-Term and Long-Term Disability Coverage, Generous Vacation and Flex Time Off Programs, Company Paid Holidays, and Training and Development Opportunities.
Notices
The above description is intended to describe the general nature and level of work performed by individuals assigned to this position. This is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, or experience required of individuals in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
Core BTS is proud to be an Equal Opportunity/Affirmative Action employer.
Core BTS will consider qualified candidates with criminal histories in a manner consistent with The Los Angeles Fair Chance Initiative for Hiring Ordinance.