Client Advocate Jobs
Client Advocate Manager Jobs
By Core BTS
At United States
Customer Service - Client Advocate
By Indiana Farmers Insurance
At , Remote
Client Advocate - Payroll Specialist
By Payentry and MPAY, Inc.
At ,
Client Advocate Jobs
By ECProEquestrian
At United States
Client Advocate - Bilingual
By Domestic Violence Solutions for Santa Barbara County
At Santa Barbara-Santa Maria Area, United States
Senior Client Care Advocate
By Omnicell
At , Remote
Client Intake Advocate Jobs
By Behavioral Innovations
At Addison, TX, United States
Are you looking for a job that will allow you to make a difference in people's lives? We are looking for a Client Advocate to join our team and help us provide exceptional customer service to our clients. As a Client Advocate, you will be responsible for providing support and guidance to our clients, ensuring their needs are met and their expectations exceeded. If you are passionate about helping others and have a strong customer service background, this could be the perfect job for you!
Overview Client Advocates are responsible for providing customer service and support to clients. They are the primary point of contact for clients and are responsible for resolving customer issues, providing information, and ensuring customer satisfaction. Client Advocates must possess excellent communication and problem-solving skills, as well as a strong understanding of the company’s products and services. Detailed Job Description Client Advocates are responsible for providing customer service and support to clients. They are the primary point of contact for clients and are responsible for resolving customer issues, providing information, and ensuring customer satisfaction. Client Advocates must possess excellent communication and problem-solving skills, as well as a strong understanding of the company’s products and services. They must be able to effectively listen to customer concerns and provide solutions in a timely manner. Client Advocates must also be able to handle customer complaints and escalate them to the appropriate department when necessary. Job Skills Required• Excellent communication skills
• Strong problem-solving skills
• Ability to handle customer complaints
• Knowledge of company products and services
• Ability to work independently
• Ability to multitask
• Ability to work in a fast-paced environment
• Ability to work under pressure
• Ability to work with a team
Job Qualifications
• Bachelor’s degree in business, customer service, or related field
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant laws and regulations
• Ability to use Microsoft Office Suite
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant laws and regulations
• Knowledge of company products and services
Job Experience
• Previous customer service experience
• Previous experience in a customer-facing role
• Previous experience in a customer service role
Job Responsibilities
• Respond to customer inquiries in a timely manner
• Resolve customer issues and complaints
• Provide information about company products and services
• Maintain customer records and databases
• Follow up with customers to ensure satisfaction
• Escalate customer complaints to the appropriate department
• Monitor customer feedback and provide feedback to management
• Develop and implement customer service policies and procedures
- Client Advocate jobs in Arkansas
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- Client Advocate jobs in Dallas
- Client Advocate jobs in Addison
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