Business Training Manager - Southeast

Summary
If you are a Dream-maker, this is the place for you. Together, we will create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.

Role Mission
Based in Miami, Florida, the Gucci Business Training Manager – Southeast will be focused on the selling ceremony and behaviors training, executing, and implementing learning strategies based on corporate directives, implementing instructor-led and eLearning training courses within the Southeast market. The Business Training Manager will be responsible for performing assessments to identify training needs within the region and will work with the Senior Vice President of Retail, Market Director, Director of Training, Senior Manager of Retail Training, and regional training team to develop comprehensive solutions. This role will collaborate with various departments to measure the success of the training initiatives and determining the value to the overall brand objectives.
Key Accountabilities

• Facilitate monthly district training calls, contributing to content development;
• Support training strategies within the Southeast market with a focus on improving KPI’s and ensuring a consistent client experience;
• Manage Store Trainers in the Southeast market;
• Create training decks for morning briefings and activities;
• Coach and train sales associates through on-the-floor observation, providing feedback, and exemplifying the luxury service experience.
• Execute training activities as directed by Senior Vice President of Retail, Director of Retail Training and Senior Manager of Retail Training;

Key Requirements

• Additional experience in a client-facing role at a retail setting is desirable;
• Bachelor’s Degree from an accredited four-year college or university preferred;
• Must be able to manage and work within travel budget;
• Minimum of five years’ experience in a formalized training position with retail stores;
• Luxury retail experience is preferred;
• Up to 75% travel required throughout the Southeast.
• Strong technical aptitude and expertise (Excel, Word, PowerPoint, Learning Management Systems);
• Experience planning and managing both small and large-scale training events, with flawless follow-through and execution;

Key Pillars for Ways of Working

• Be Relentlessly Creative and approach challenges with an innovative mindset;
• Execute the mission of the role with a Radically Client-Centric mindset;
• Approach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative working;
• Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors.

Key Behaviors to Amplify What We Do
Explore
Considerate Thinker

• Sees the big picture and understands how own actions and decisions impact others and the organization as a whole

Solutions Developer

• Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions

Deliver
Accountable Achiever

• Actively gets things done, raising the bar for performance, and taking accountability for own actions

Agile Advocate

• Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals

Connect
Connection Builder

• Adapts own style to communicate impactfully
• Builds trust-based relationships across boundaries and encourages collaboration

People Enabler

• Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness

Build
Continuous Learner

• Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort

Talent Builder

• Provides constructive and on-going feedback, coaches and helps others to achieve their full potential

Work Authorization

• Qualified candidates must have the proper work authorization to work in the United States

Accessibility
Our Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience. If you are interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at [email protected].  
When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.
Salary Range – Corporate Field
GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled.  
A reasonable estimate of the current base salary range is $85,500 USD to $110,000 USD. 
EOE M/D/F/V
Job Type
Regular
Start Date
2023-10-02
Schedule
Full time
Organization
Gucci America Inc.