Business Systems Analyst Jobs

Position Summary
AMB Sports & Entertainment (AMBSE), LLC is hiring a Business Systems Analyst (BSA) that will focus primarily on the management and support of business applications within the organization including systems deployed within Mercedes-Benz Stadium. This position will report to the IT Manager of Business Systems and support the Director of Business & Stadium Systems by playing the pivotal role of interfacing between the Business and IT. Armed with in depth knowledge of the business areas and processes, the BSA helps drive value by identifying and deploying innovative solutions that enable business partners to meet strategic goals as well as enhancing the end-user experience. The BSA works closely with internal and external teams to ensure that all systems being considered, developed, procured, and deployed will fulfill and/or exceed our needs.
Roles and Responsibilities

• Coordinate teams and activities to ensure that projects are delivered on-time, with quality, and on-budget.
• Develop and/or maintain end-user system documentation
• Supervise and/or provide system training
• Assist in the implementation of application updates, releases, etc.
• Maintain and manage a working relationship with our third-party system providers
• Stay informed on the latest technology trends and provide thought leadership on new technologies both inside and outside the AMBSE organization
• Write comprehensive test cases and plans and lead the user acceptance testing process
• Facilitate meetings and lead the process of defining and writing detailed business requirements that will be utilized by internal and external teams to deliver world-class solutions
• Establish, monitor, and report on performance goals and KPI’s for the department.
• Work closely with key stakeholders to document business and technical requirements for critical systems integrations
• Research, evaluate, and recommend business systems and applications to support business opportunities
• Assist in the management of the software development roadmap for all stadium systems

Qualifications and Education Requirements

• Experience defining, writing, and implementing detailed business or technical requirements
• Bachelor of Science degree in Computer Science, Management Information Systems, or related field
• Five (5) to Eight (8) or more years of related business or systems analyst experience

Required Skills

• Self-motivated, demonstrated ability to lead projects, and manage multiple work streams with little supervision
• Drive to keep technical skills current
• Demonstrated ability to excel in a team centered environment
• Ability to work well with and achieve exceptional results through others
• Proven ability to deliver world class customer service and to build solid relationships at all levels within the organization
• Excellent interpersonal skills with the ability to easily and effectively interact, consult, support, and educate internal customers including senior level management
• Strong oral and written communication skills
• Proven problem solving, troubleshooting, research, and implementation skills