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Business Operations Manager (Education)
Company | brightwheel |
Address | United States |
Employment type | FULL_TIME |
Salary | |
Category | Transportation, Logistics, Supply Chain and Storage |
Expires | 2023-09-02 |
Posted at | 9 months ago |
Our Mission and Opportunity
- Synthesize large sets of data to derive insights and guide decision-making: Dive deep into the numbers to identify the root cause behind trends in the business. Synthesize your findings into scenarios and options for the business to pursue. Align decision makers around a clear recommendation, and quickly drive to action.
- Partner with senior leaders across the company to drive the most critical initiatives: Partner with Education leadership as well as cross-functional stakeholders in Marketing, Sales, Customer Success, Finance, and Product to drive the most impactful initiatives for the business across the entire customer journey. Example projects include everything from leading inventory forecasting, to designing our customer retention strategy, to supporting our Curriculum and Product teams in defining our roadmap.
- Help define prioritization and goals: Participate and drive cyclical business planning and OKR setting. Be the “right hand” to our Education leadership to help define where the business should focus its resources.
- Innovate new Standard Operating Procedures (SOPs): Take your work from an idea, to an MVP, and ultimately to a sustainable framework and SOP that the business can implement. You will embed new ways of working across teams that enable us to operate more efficiently and effectively in this new business line.
- Desire to learn - You’ll often be answering questions that have never been answered before, which requires a high level of intellectual curiosity and an eagerness to dive into new problems, domains, tools, and techniques
- Experience in or knowledge of retail/physical goods required
- Ability to digest complex data and present findings in a clear manner that drives decision making and outcomes; experience with financial and strategic modeling. SQL a plus
- Strong critical thinking, analytical and problem-solving skills
- 4+ years of work experience at a top management consulting firm or operations role
- Strong listening skills; ability to understand the “why” and get to what matters quickly
- Strong stakeholder and project management skills to effectively influence and manage expectations with Senior Management and cross-functional teams
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