Business Operations Analyst | Global Analytics

Apply now for a career that puts wellbeing first!
GET TO KNOW US
Gympass is a corporate wellness platform that connects you to thousands of fitness & wellness partners, all with one simple monthly membership. Founded in 2012 and headquartered in NYC, we have a growing global team in 11 offices around the world. At Gympass, you not only have the opportunity to build a career in a fast-paced global environment - but you'll make wellbeing universal, so everyone can be happy and healthy.
THE OPPORTUNITY
We are hiring a Business Operations Analyst for our Global Analytics team in the United States!
The Global Analytics team is part of the Product and Technology team at Gympass. In GA (Global Analytics), we serve as the bridge between technology and business areas, in connecting Gympassers to the data and visualizations they need. We are developing scalable solutions that make every business area more productive, assuring user-friendly, data-driven, and confident data products, for efficient and measurable work of the business areas. As a business operations analyst you will be supporting the Analytics Operations team as we provide a holistic perspective about how all the moving parts should tie together and systematize it into a functioning data and analytics program.
You will collaborate across other areas of Global Analytics, Data Engineering, Information Security, and business analysts to keep all players coordinated on progress and deadlines, anticipate bottlenecks, and balance the business needs versus technical constraints.
YOUR IMPACT

• Stay on top of program initiatives schedules providing clarity of risks,deadlines and efforts to stakeholders
• Creation and optimization of processes and routines in the Analytics Operations area
• Have an end-to-end oversight of the projects while keeping all players coordinated on its progress and deadlines, anticipating bottlenecks, providing escalation management when needed and balancing the business needs versus technical constraints with guidance of the product leadership
• Collaborate with Product Manager, Engineering, Data and UX teams to ensure that necessary deliverables are worked into their plans
• Monitor and give visibility to OKRs, initiative status, agile metrics identifying bottlenecks, and engage the teams on opportunities of improvements
• Be accountable for planning, launching, project managing, and reporting key cross-functional initiatives for the Search Intelligence team defined in collaboration with Product leadership inside the PD team, Identifying and prioritizing requirements by estimating and measuring business impact
• Contribute to the area's KPI's, ensuring the evolution and proposing actions to ensure the delivery of our results
• Work cross-functionally to guide initiatives from conception to launch by connecting the technical and product worlds

Who You Are

• Ability to be comfortable with ambiguity and able to influence multiple stakeholders without direct authority
• Advanced knowledge of Google Suite (sheets, docs, calendars), JIRA, Confluence, Trello and other project management and communication tools
• 2-4 years of work experience plus a completed degree in Business Administration or Engineering (or equivalent work experience)
• Strong analytical and project management skills
• Strong stakeholder management experience, including previous experience collaborating across teams, and organizational boundaries to achieve shared wins
• You are experienced in how to track project progress on a regular basis and make adjustments for timely completions and escalate through leadership when necessary.
• Ability to speak English fluently
• Passion for working with both technical and non-technical audiences to ensure that team operations are optimized and efficient.

What We Offer You
We want Gympassers to live healthier and happier lives, both in and out of work. That's why we have a comprehensive Total Rewards approach that encompasses benefits, compensation and personal growth opportunities within a high-performance, inclusive, and supportive environment.
In New York, California, Colorado, Massachusetts, and Washington, the annual base salary range for this role is USD $88704 - $110880. The base salary range for other locations may vary. Actual base salary will be dependent on geographic location, relevant experience, skills, qualifications and/or other job-related factors. In addition to base salary, this role may also be eligible to participate in either our annual bonus plan or a sales incentive plan, and our performance-based stock option program.
We're a wellness company that is committed to the health and wellbeing of our employees. Our benefits include:
WELLNESS: health, dental, vision, and life insurance
FLEXIBLE WORK: Choose when and where you work. For most, this will be a hybrid office/remote structure but can vary depending on the needs of the role and employee preferences. We offer all employees a home office stipend and a monthly flexible work allowance to help cover the costs of working from home.
Our offices are in New York, LA, and Houston. You can work from any office or remotely based in New York, New Jersey, Connecticut, Pennsylvania, Massachusetts, North Carolina, Georgia, Florida, Missouri, New Hampshire, Texas, Tennessee, Illinois, California, Colorado, Utah, Washington, Wisconsin, or California.
FLEXIBLE SCHEDULE: We understand that together, Gympassers and their leaders can make the best decisions for their own individual scopes. This includes flexibility to adjust their working hours based on their personal schedule, time zone, and business needs.
GYMPASS: We believe in our mission and encourage our employees and their families to find their passion too. Access onsite gyms and fitness studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental health support, and more. You will receive the Gold plan at no cost, and other premium plans will be significantly discounted.
PAID TIME OFF: We know how important it is to take time away from work to recharge. Employees receive a minimum of 25 days PTO per year with an additional day for each year of tenure (up to 5) in addition to annual holidays (including an extra holiday on your birthday!)
PAID PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life and we want our employees to take the time to be present and enjoy their growing family. 100% paid parental leave of 12 weeks to all new parents, of both biological and adopted children, regardless of gender and parent's relationship with the co-parent
CAREER GROWTH: Outstanding opportunities for personal and career growth. That means we maintain a growth mindset in everything we do and invest deeply in employee development.
CULTURE: An exciting and supportive atmosphere with ambitious people from around the world! You’ll partner with global colleagues and share in the success of a high-growth technology company disrupting the health and wellness space. Our value-based culture of trust, flexibility, and integrity makes this possible every day. Find more info on our careers page!
Click here for descriptions of our Gympass US benefits!
And to get a glimpse of Life at Gympass… Follow us on Instagram @gympasscareers and LinkedIn!
Diversity, Equity, and Belonging at Gympass
We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong.
Gympass is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.
Questions on how we treat your personal data? See our Job Applicant Privacy Notice.
See below for the annual base salary range for this role, which applies to New York, California, Colorado, Massachusetts and Washington. The base salary range for other locations may vary. Actual base salary will be dependent on geographic location, relevant experience, skills, qualifications and/or other job-related factors. In addition to base salary, this role may also be eligible to participate in either our annual bonus plan or a sales incentive plan, and our performance-based stock option program.
Annual Base Salary Range
$88,704—$110,880 USD