Business Office Coordinator Jobs

General Description of Position: This position provides supervision of office staff and the coordination of Bursar Office and assists with Express Enrollment operations. This position reports to the Bursar and indirectly to Vice Chancellors. This position will be located in South Bend with travel expectations to Elkhart County location. Major Responsibilities:

• Researches and resolves International Travel and International student charges/discrepancies.
• Responsible for creating, reviewing payment plans and making sure payments are current and follow up with those that are late.
• Assist other Finance Team members with special initiatives/ projects within the bi-regional service coverage area as directed by supervisor and/or Vice Chancellor of Finance & Administration.
• Provide assistance to prospective and current students covering a wide range of detailed information.
• Communicates with students regarding outstanding balances. Make phone calls, send emails and/or written letter.
• Interacts with students regarding questions or issues with student accounts and student status and maintains communication with Bursar and Vice Chancellors regarding interactions and student issues.
• Responsible for administering transcripts and receipt of payment for transcript requests.
• Responsible for requesting Bank Mobile PINs upon student request.
• Maintain proper internal controls and ensuring compliance with College policies and procedures within unit.
• Posts Outside (3rd Party) scholarships received on the South Bend-Elkhart campus in compliance with the scholarships and returns any unused portions.
• Posts Journal Entries as needed.
• Processes Non-Pay reinstatement forms for South Bend-Elkhart Students.
• Handles various Bursar Office functions according to regional practices established through the Bursar and Executive Director of Finance and Administration.
• Performs other duties as assigned consistent with commonly accepted practices.
• Supervises hourly staff while maintaining a high standard of customer service.
• Determines student eligibility for House Accounts. Prepares all South Bend-Elkhart House Account Requests and reconciles invoice to student accounts.
• Reviews and processes all student refund checks each term for the service area.
• Organizes and coordinates the front desk operations of the Elkhart and South Bend campus Bursar Office transactions.
• Responsible for updating accounts receivable holds on student accounts.
• Researches and resolves NSFs on student accounts.
• Responsible for daily cash balancing reconciliation, preparation and input of CRF and CTL as required by College Policy.
• Answer questions and help students complete online processes as needed.

This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

Minimum Qualifications: Associate's degree in a business, accounting or finance or equivalent work experience required. Preferred Qualifications:

Supervisory Experience.

Experience with Workday Finance ERP System.