Don't worry, we can still help! Below, please find related information to help you with your job search.
- Business Analyst Process Improvement
- Business Process Improvement Manager
- Business Process Improvement Partner
- Manager Business Process Improvement
- Director Business Improvement
- Business Process Improvement Pm
- Business Process Improvement Consultant
- Improvement Manager
- Business Continuous Improvement Mgmt
- Business Continuous Improvement Management
Business Improvement Manager Jobs
Company | Volkswagen Group of America - Chattanooga Operations |
Address | , Los Angeles |
Employment type | |
Salary | $111,700 - $170,500 a year |
Expires | 2023-12-06 |
Posted at | 9 months ago |
Business Improvement Manager
- VW 002396 - Fully Remote- Regional lead for implementation and execution of Dealer Improvement Process, and responsible for all facets of DIP. Leads Regional business management and dealer profitability programs.
- Manage all aspects of the performance improvement programs that are implemented at each dealership. Consistently communicate the progress of each program to both Dealers & VW stakeholders.
- Process coach to Dealerships and VWoA Field colleagues. Advise on process improvement with dealership operations, sales, aftersales, CES, and profitability.
- Assess performance for each Dealer through in-depth Business & Financial analysis.
- Identify operational areas for improvement at each Dealer. Develop & implement the turn-around plan for each Dealer, & develop tacking mechanisms for Dealer & VW.
- Provide hands-on training of retail improvement programs will be necessary to ensure Dealers are prepared to train their employees and implement the agreed upon improvement plans.
- Regional Business Management Expert – complete in-depth dealer financial analysis on an on-going basis. Identify trends and implement programs to improve overall dealership profitability and performance.
- Responsible for determining when to execute legal strategies for improvement/termination and ability to represent VWoA as expert witness.
- Responsible for written communications with Dealer after every Dealer contact. The correspondence will include: Objectives & progress vs. objectives for Sales, registrations, financial performance & progress (or lack of) against all measures.
- Develop dialogue with Dealers that can be measured & tracked that details strengths & weaknesses of individual Dealer performance.
- Responsible for the identification, development, & implementation of individual Dealer SSI/CSI improvement plans.
- Success will be measured on the Sales, registration, After Sales growth, improved customer experience, & financial improvement for each dealership, &/or by the quality of the developmental strategy implemented for market representation actions proposed & executed.
- Prospect for potential Dealer candidates in any underperforming market area and making competitive contacts within the specific markets. Provide Dealer prospect list to VW on a regular basis.
- Lead cross function team with Sale Operations, Legal, and Regional Leadership to execute on any legal termination strategy initiated at any of the dealerships including all dialogue & correspondence up to & through termination &/or a buy-sell between existing Dealer & new Dealer. This will only occur after determination has been made with concurrence from General Managers within the Dealer Development department & legal approval for the strategy. Several legal cases may be pending at the same time.
Years of Experience:
- 10 years of relevant experience
Education - Required:
- Bachelor’s degree or equivalent experience
Skills:
- Influencing and negotiation skills
- Resource management
- Problem solving
- Communication skills – interpersonal, presentation and written
- Computer savvy – skilled in the use of software
- Analytical and conceptual thinking – using logic and reason, creative and strategic
- Integration – joining people, processes or systems
Specialized Skills - Required:
- Demonstrated ability to communicate with multiple levels of management within VWoA, legal and dealership personnel.
- 10-12 years of automotive experience; 7+ years of dealer contact experience in Region/Field level positions
- Demonstrated strong written correspondence ability
- Demonstrated success with business management and dealer financial analytics.
- Proven performance track record in both sales and aftersales Field positions
- Strong acumen in problem solving, process improvement and development of dealership action plans.
- Demonstrated ability to identify root causes of dealer performance issues & implement corrective actions across all dealership departments
Specialized Skills - Desired:
- Actual retail dealership experience highly valued
- Sales & Service/Parts experience preferred
Work Flexibility:
- Ability to travel upwards of 70%
Compensation:
Salary range is dependent on factors such as geographical differentials, industry-based experience, skills, training, credentials, and other qualifications.
In the state of California, the salary range is $111,700 - $170,500.
Volkswagen Group of America is an Equal Opportunity Employer. We welcome and encourage applicants from all backgrounds, and do not discriminate based on race, sex, age, disability, sexual orientation, national origin, religion, color, gender identity/expression, marital status, veteran status, or any other characteristics protected by applicable laws.
#LI-MN1
#LI-HYBRID
-
Systems Analyst - Excel, Xml, Sql, Scripting
By CyberCoders At Salt Lake City, UT, United States 8 months ago
-
(Senior) Finance & Shared Services Manager
By Catholics For Choice At Washington, DC, United States 8 months ago
-
Paralegal - Probate Administration
By CyberCoders At Miami, FL, United States 8 months ago
-
Account Executive - Automotive Software
By ECW Search At United States 8 months ago
-
Construction Project Coordinator Jobs
By CyberCoders At River Falls, WI, United States 8 months ago