Senior Business Process Analyst

TOP THINGS:

- Contract negotiations

- structuring large technology contracts

- Advanced experience with excel and data

Department Summary

The Office of the CIO (OCIO) represents the cross-functional IT Management capabilities that enable running the business of IT. The OCIO focuses on supporting IT's operation model by ensuring a consistent, transparent, and efficient approach to the way the IT organization delivers value to its partners. The core of the OCIO consists of four areas essential to the long-term success of IT: Contract Management, Culture, Program Management Office, and Investment Management.

Position Summary

We are seeking a highly motivated Expert Contract Process Specialist to originate, structure and lead IT technology contracts, manage contract reviews and negotiations, compile and analyze key metrics data to help leaders make informed business decisions. The contract specialist must have the ability to negotiate contract agreements with Technology providers, drive discussions with teams and lead solving of complex business problems related to IT Technology contracts, procurement, and their associated financials. The successful candidate will work with multiple teams within the Information Technology Organization to develop and utilize financial and contracts metrics data for strategic contract decisions. They will lead meetings, independently structure contract agreements, technology SOW, form teams, assign tasks, solve data driven problems, manage contract issues, and yield favorable outcomes for the IT organization. The candidate will research best practices; develop internal and external benchmarks in support of helping IT leaders with their technology contract decisions. Additionally, the candidate will have the ability to communicate and influence contract process change and gain leadership support. This role will require the contract process specialist to perform contract quality assurance, and business process improvement activities such as developing, managing, and presenting IT strategic contract agreements to the senior leadership team. The contract process specialist collaborates with the Sourcing Dept in the procurement of technology goods and services, contributes to the strategic sourcing and cost savings proposals, supplier relationship management, and ensures timely execution of contracts that complies with the company contract standards.

Job Responsibilities

• Lead the Technology contract origination and negotiations practice for the IT department.

• Summarize contract deals, present outcome to IT Leadership and deliver comprehensive recommendations for IT contract agreements.

• Conducts negotiations with vendors to establish favorable contract terms and reduce cost. Ensure the overall efficiency of the procurement process.

• Acts as a thought leader to apply extensive subject matter expertise in the development and execution of IT’s contract strategy or resolution of complex issues that affect the company’s O&M portfolio.

• Develops and sustains mutually beneficial strategic relationships with key suppliers.

• Leads contract rationalization activities and works with internal stakeholders to drive strategic contract discussions to reduce IT Technical Debt driven by existing O&M contracts.

• Leverages the entire supplier business relationship to assist Sourcing with structuring and negotiating the most favorable contract outcome.

• Develops and reviews performance data with suppliers. Works with suppliers to drive ongoing value discovery and deliver tangible savings to our organization.

• Lead spend reduction initiatives, supplier consolidation and standardization opportunities, including implementing contracting efficiency opportunities.

• Prepare reports through gathering, analyzing, and summarizing contract data and financial information; deliver presentation materials for management reports.

• Initiate and coordinating studies and analysis on IT contracted services.

• Perform contract financial reviews and analyze contracts to ensure that IT’s overall financial and contract goals and work plans are on target.

• Maintain annual capital and expense budgets by utilizing proper accounting/budgeting controls, enter financial data into tracking system, and compile regular and ad-hoc financial status reports.

• Analyzes actual spend and forecasting to determine if/when appropriate contract financial controls must be implemented.

• May work as a liaison among stakeholders to coordinate, document, and schedule changes to IT contracts and O&M services.

• Capture, analyze and present contract data to managers and directors to aid in making business decisions.

• Effectively plans and control work on a small project; integrates all aspects, tracks and ensures that work progresses on schedule and that work meets specification or required standard.

• Develops communications needed to summarize analysis and to discuss contract recommendations for peers and executives. This may take the form of dashboards or power point decks.

• Facilitates problems solving sessions and workshops with diverse set of business and technology team members.

• Proactively follows-up on issues and initiatives for senior leaders to ensure successful resolution and implementation of contracts.

• Works closely with leaders and other key stakeholders to ensure that key contract initiatives and activities are delivered in a timely and coordinated manner and aligned with the goals of the organization.

• Experience with downloading and extracting data from SAP and the Contract Management database into meaningful business intelligence reports and dashboards.

• Works with IT and functional leadership to establish a variety of key business, financial and performance metrics related to IT’s strategic contracts.

• Create metrics and compile dashboards and reports; develop summary variance explanations and recommends remedial actions.

Qualifications

Minimum:

• Bachelor’s degree in Business, Finance, Economics, Engineering or related discipline or equivalent work experience.

• Proficient in Microsoft Office, Project, Visio, PowerPoint and expert level Excel skills

• 4 to 7 years of related work experience

Desired:

• MBA or graduate degree

• Experience with MS office tools and contract management database systems

• Ability to interact with and present to senior management (internally and externally).

• Prior Fortune 500 experience

Experience required:

• 5 years of experience in a similar role.

• Knowledge and experience in contract negotiations.

• Financial Reporting (detail and leadership overviews) – Excel and PowerPoint skills to provide monthly reporting.

• Variance analysis (forecasts vs actuals) – Able to articulate the drivers behind the variances between actuals vs budget and forecast.

• Forecasting – Ability to input a monthly forecast for expense related transactions

• Ad Hoc financial analysis

• Advanced excel capabilities