Business Analyst - Data Modeling

About A Place for Mom

We’re the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s most trusted senior advisory service, we are a mission-based organization that enables caregivers to make the best senior living decisions for their loved ones. With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families each year simplify the process of finding the right senior care solution across home care, independent living, memory care, assisted living, and more. Our services are offered at no cost to families as we’re paid by the 14K+ communities and 3K+ providers in our network.

Recently awarded one of the 2022 Best Places to work in NY and Best HR teams by comparably, the leading workplace culture and brand reputation platform, A Place for Mom is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion.

Employees who thrive at A Place for Mom live our values every day:

• Make the lives of our families and customers better, easier and more successful
• Act with integrity and assume positive intent
• Drive outcomes every day with passion and a sense of mission
• Focus on excellence
• Realize the full potential in each team member - work as a single supportive team

ROLE AND RESPONSIBILITIES

• Analyze data to determine areas of opportunity, form hypothesis and quickest way to prove the hypothesis
• Document the requirements + data models for data engineers to implement
• Assess requirements to implementation flow; help conduct quality assurance checks to validate implementations
• Conduct user segmentation and funnel analyses to understand user journey.
• Work with engineering teams to translate those needs to a data model
• Conduct process mapping and system analysis to understand integration needs to ensure proper data flow.
• Work in a matrix team across product, tech and BI reporting
• Focus on key business outcomes we are trying to drive with each implementation and put a process to instrument and measure it
• Conduct analysis using SQL to understand business problem, identify and fix data issues
• Work with product and business stakeholders to gather requirements
• Capture macro and micro requirements, translate into technical specifications

• Experience with product reporting tools like Amplitude or Heap.io or Mixpanel
• Experience with building tracking plans, working with stakeholders on requirements, and translating them to tracking plans for developer implementation.
• Passionate about data and proficiency in SQL to conduct data analysis
• Experienced using tools like Google Analytics, Omniture or Amplitude.
• Experience in using BI tools like Tableau, Power BI or Looker
• Experience with Customer Data Platform (CDP) tools like Segment.io or Tealium or mParticle
• Data Governance
• Expert in product discovery techniques like story mapping, process mapping.
• Strong metrics orientation, able to develop data dashboards to enable real time decision making.
• Ability to analyze product performance data and generate actionable insights.
• 5+ years of experience working with enterprise level data
• Experience with data warehouse/data lake like Databricks or Snowflake or Redshift
• Outcome-driven, utilizes data to form hypotheses, and deliver solutions using an iterative approach.

Compensation:

• Vision Insurance
• Yearly Bonus: 10% of base
• Benefits:
• 401(k) plus match
• Dental insurance
• Paid Time Off
• Health insurance
• Base Salary Range - $105k - $120k

All your information will be kept confidential according to EEO guidelines.

• This is a fully remote role that can be located anywhere within the continental United States