Bilingual (English/Spanish) Claims Service Specialist

Bilingual (English/Spanish) Claims Service Specialist – Lakeland, FL

Salary: $18.85 per hour / $38,000 annually

+10% more pay for Bilingual Skill Differential!

Claim your career growth as a Bilingual Claims Service Specialist at GEICO’s Lakeland, FL office and be a part of one of the fastest-growing auto insurers in the United States! If you are motivated, all about solutions, and empathetic to the needs of customers, come grow a fulfilling career with us!

Through our paid, industry-leading training, you will learn the ins and outs of the claims process and be ready to assist our Spanish-speaking policyholders when they need us the most – during an accident. As a Bilingual Claims Service Specialist, you will collect facts about the accident, investigate claim details, and collect statements from involved parties. Our policyholders will count on your patience, support, and attention to detail to get them back on the road as quickly as possible. GEICO will also give you the space and grace to explore your abilities and learn new ones. So if you are ready to start growing your career, let’s talk!

Avanza profesionalmente con una compañía que valora la diversidad y la inclusión.

Esta oportunidad es ideal para estudiantes, futuros estudiantes y aspirantes que valoran el aprendizaje continuo, ya que nuestros Representantes de Reclamos tienen el desafío constante de aprender y expandir su conocimiento de la industria de seguros y nuestra compañía. Además, GEICO favorece la cultura de “ascensos dentro de la empresa”, así que abundan las oportunidades para que avances profesionalmente y seas recompensado por el trabajo duro y la perseverancia.

¡Prepara tu pasión para ayudar a los demás, y marcar la diferencia y comienza una trayectoria laboral gratificante con GEICO hoy!

Benefits:

At GEICO, we make sure you have the support and resources to leverage and develop your skills, secure your financial future, and take care of your health and well-being. GEICO continually seeks to provide a workplace where everyone can be their authentic self. To help achieve this goal, we support associate-led Employee Resource Groups that foster a true sense of community. Through GEICO’s competitive benefits offerings and various training and development opportunities, we have you covered with our Total Rewards Program* that includes:

• Premier Medical, Dental, and Vision Insurance with no waiting period**
• Paid Vacation, Sick and Parental Leave
• Paid Training, Licensures, and Certificates
• Tuition Assistance including Direct Billing and Reimbursement payment plan options
• 401(k) Plan

Salary: $18.85 per hour / $38,000 annually

+10% more pay for Bilingual Skill Differential!

Many associates see a base salary increase of 10% within their first year as a Bilingual Claims Service Specialist. Top associates can see increases up to 15%!

Qualifications & Skills:

• Ability to work comfortably and grow in a fast-paced, high-volume call center environment
• Minimum of high school diploma or equivalent
• Excellent verbal and written communication skills in English and Spanish
• Solid computer multitasking skills
• Ability to effectively communicate, verbally and in writing, and willingness to expand on these abilities
• Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction
• Eagerness to explore new skills and openness to different career paths

• Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.

**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

GEICO is proud to be an equal opportunity employer. We are committed to cultivating an environment where equal employment opportunities are available to all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO celebrates diversity and believes it is critical to our success. As such, we are committed to recruiting, developing, and retaining the most talented individuals to further grow our team.