Bartender - Grand Canyon National Park

$11.45/hour + tips

Join our Food and Beverage team at Grand Canyon National Park! Are you enthusiastic about crafting unforgettable dining experiences? Grand Canyon National Park Lodges operates a variety dining outlets ranging from convenient grab-and-go to delicious fine dining restaurants located right on the rim of the canyon. We offer opportunities to share your passion for hospitality by greeting and serving guests front of house or by working back of house, where you will be assisting in the kitchen by cleaning dishes or prepping our guest’s top notch meals.

• Handle all guest complaints to best of ability and circumstance, involving the Bartender Lead or Service Manager as necessary.
• Provide dining room service bar to Food & Beverage Servers for beverage orders.
• Provide prompt, efficient and courteous beverage service to internal and external guests ensuring proper mixology, portion control and content information to guests.
• Do side work for bar as assigned per shift including stocking of supplies.
• Practice full alcohol awareness as to the levels of guest alcohol consumption and make decisions as to continued service and consumption.
• Remain knowledgeable of property wide offerings, current trail conditions as it relates to water supply, closures and bus routes.
• Order liquor following established procedure on a daily basis per shift assignment.
• Field phone calls as necessary while assisting guests with all inquiries.
• Remain fluid with all hours of operations for the restaurant and current menu selections as well as the daily feature.
• When necessary courteously and discreetly (as possible) cut-off guests from further service and consumption of alcoholic beverages in conjunction with the Manager on duty.
• Strictly enforce ID compliance as required by Arizona State Law.
• Maintain sanitation standards for the guest seating area and work area.
• Ensure bar operation is ready to open on time and maintained throughout the shift with a focus on bottle facing presentations and bar top free of clutter and debris.
• Execute all requests for food and beverage ordering, delivery and clearing as needed on a shift by shift basis
• Responsible for making “last call” in a professional and courteous manner and stops serving at the proper time.
• Adhere to all safety and risk management policies.
• Other duties as assigned.
• Perform all cashier duties using the POS system; ringing up sales and tendering payment with cash, credit card, or room charge; tracking Server sales; making shift deposit.

• Discounted Mule Rides Each Winter
• Discounts at Xanterra Adventure Companies
• 15% Verizon Phone Service/Products Discount
• Free Laundry Facilities
• Free Grand Canyon Railway Train Rides
• 20 – 60% Discount on Entertainment through TicketsAtWork.com
• Rec Center – Fitness Equipment, Computers and Free WiFi
• Lodging Discount 50% off Best Available Rate
• 20 – 30% Food and Beverage Discounts at Xanterra Parks
• Summer Property Olympics
• Wellness Programs and Health Fairs
• Paid Day off on Your Birthday with Restaurant & Retail Discounts
• 30 – 40% Retail Discount at Xanterra Parks

• Candidate must be 18 years of age or older.

• Ability to provide prompt, courteous service and properly interact with a broad cross-section of guests while maintaining equal priority to internal and external guests

• Must be of legal age to serve alcohol in the state of Arizona.

• Ability to learn, apply and firmly enforce Arizona State liquor laws, as well as Xanterra South Rim liquor policies and National Park Service requirements.

• Ability to pass company sponsored alcohol awareness class and apply methods learned to guest situations.

• Ability to accurately handle cash transactions, including guest, Cocktail Server and Food & Beverage Server transactions. Learn and operate the Simphony POS system.

• Ability to follow portion pour procedures and established recipe’s for all beverages served.

• Assist in new cocktail construction and menu enhancements with guidance and permission from leadership team.

• Physically able to change out fifteen gallon beer kegs.

• Able to stand for long periods of time.

• Must be available for evening shifts, weekends, and holidays.