Restaurant Server - Grand Canyon National Park

Join our Food and Beverage team at Grand Canyon National Park! Are you enthusiastic about crafting unforgettable dining experiences? Grand Canyon National Park Lodges operates a variety dining outlets ranging from convenient grab-and-go to delicious fine dining restaurants located right on the rim of the canyon. We offer opportunities to share your passion for hospitality by greeting and serving guests front of house or by working back of house, where you will be assisting in the kitchen by cleaning dishes or prepping our guest’s top notch meals.

As our employee, you receive extremely affordable employee housing, discounted meals, employee discounts to explore other Xanterra properties and a generous benefits program for eligible employees. By working with Xanterra Travel Collection among the beauty of Grand Canyon National Park, this is your change to Live, Work, and Explore in one of the most beautiful places on Earth!

• Remain fluid with all hours of operations for the restaurant and current menu selections throughout all meal periods.
• Field phone calls as necessary while assisting guests with all inquiries including guest room dining orders
• Comply with all company policies regarding tip reporting.
• Adhere to all safety, risk management and environmental policies in performing tasks.
• Provide prompt, attentive and courteous service to guests at all times in accordance with unit policies.
• El Tovar Dining Room service team will execute In Room Dining deliveries and tray retrieval at Breakfast and Dinner
• Other duties as assigned.
• Communicate with Service Manager and Kitchen Manager (Sous Chef for El Tovar) on out of stock items or special guest requests.
• Comply with all Xanterra South Rim, L.L.C. Food & Beverage Standards.
• Attend all required training seminars/classes as assigned by the Management Team.
• Stringently comply with all company appearance and hygiene standards.
• Handle guest complaints politely and in a timely fashion involving the Management Team when necessary.
• Responsible for maintaining proper sanitation of the dining room and side station areas while adhering to ServSafe food sanitation program.
• El Tovar Dining Room Servers, Arizona Room Servers and Bright Angel Servers will be responsible for server banking procedures in collecting all payments from guests while complying with all company policies regarding money handling.
• Comply with all State of Arizona alcohol serving laws & Xanterra South Rim, L.L.C. policies.
• Remain knowledgeable of property wide offerings, current trail conditions as it relates to water supply, closures and bus routes.
• Communicate to Server Assistants (bussers) for additional service with any tables in assigned section.
• Be knowledgeable of all menu items including daily food specials, portions, preparation, ingredients and presentation of menu items. Be knowledgeable of wine, beer and liquor.
• Accurately take, fill, deliver and charge guest orders for food and beverage using the POS system.
• Perform all opening and closing side duties as assigned per shift requirement.

• 20 – 60% Discount on Entertainment through TicketsAtWork.com
• Free Grand Canyon Railway Train Rides
• 20 – 30% Food and Beverage Discounts at Xanterra Parks
• Discounted Mule Rides Each Winter
• Discounts at Xanterra Adventure Companies
• Rec Center – Fitness Equipment, Computers and Free WiFi
• Lodging Discount 50% off Best Available Rate
• Free Laundry Facilities
• 15% Verizon Phone Service/Products Discount
• 30 – 40% Retail Discount at Xanterra Parks
• Wellness Programs and Health Fairs
• Paid Day off on Your Birthday with Restaurant & Retail Discounts
• Summer Property Olympics

• A personal working bank of $50-$75 dollars is required.
• Ability to accurately use, enter and settle orders into the POS system.
• Must pass company sponsored alcohol awareness class.
• Knowledge of ServeSafe food sanitation program.
• Must be available to work evening shifts, weekends, and holidays.
• Ability to accurately handle cash, room charge and credit card transactions. Server banking knowledge is preferred.
• Ability to effectively and courteously interact with a broad cross-section of dining room guests and employees.
• Previous front of the house experience in a server or Server Assistant (bussers) capacity.
• Ability to safely and properly carry a food tray overhead using a single hand method.
• Ability to learn menu items, wine service, beverage service and up-selling techniques.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.