Automotive Sales Branch Manager

Description

Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We’ll give you the space to share your strengths and we want you to show us what you can do. You can innovate, grow, and discover in a place where you can thrive and Let Your Colors Show!

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at www.myswbenefits.com. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

WELCOME TO SHERWIN WILLIAMS

CORE RESPONSIBILITIES AND TASKS

The Branch Manager is responsible for managing the operations of the Automotive Branch Facility. Functions managed include sales, profit, expenses, supervisors/leadership of branch personnel and safety/security of the facility. The Branch Manager will ensure the Branch provides the highest level of Trademark Customer Service. The Core Responsibilities include but are not limited to the following:

• Perform/direct accounts payable process and preparation of necessary documents and checks
• Ensures customers are serviced appropriately to meet their expectations.
• Perform/direct processing of daily paperwork
• Ensures all transactions are handled properly through the computer operating system.
• Respond to Audit Report and takes necessary corrective action in a timely manner.
• Ensures that Price Record Cards are accurately maintained.
• Ensures that the branch warehouse area is organized
• Conducts physical inventory in a timely and accurate manner.
• Supports Sales Rep selling activities.
• Manages the merchandising of the branch according to area/region or company guidelines.
• Ensures safety, loss prevention and security practices are followed by all branch employees according to policy and corrects or reports non-compliance.
• Maintains branch inventory levels to maximize sales and inventory turns.
• Ensures all customer orders are accurately prepared and records maintained.
• Ensures orders are delivered to customers in a timely manner.
• Maintains computer operating system and troubleshoots system as necessary.
• Ensures that branch staff performs at a level appropriate to meet branch objectives by clearly communicating assignments and expectations, conducting performance appraisals and administering discipline as required.
• Develops and implements branch market plan based on market conditions, branch mission and financial/budget objectives.
• Ensures company vehicle is properly maintained.
• Places and follows-up on purchases from outside vendors per established policy.
• Consistently meet and exceed sales and PBT goals
• Handles customer complaints within area/region guidelines.
• Performs direct accounts receivable and expense payable functions within established standards for bad debt, past due and over limits; including daily bank deposits.
• Review management/financial reports on a frequent basis to optimize financial performance of the branch.
• Assists in providing necessary input for development of annual budget.
• Determines employee training needs and implements training as appropriate.
• Determines staffing needs, recruits branch employees accordingly with proper approval, and establishes work schedules as appropriate.

• Plays a role in developing and targeting new business
• Implement and maintain a systematic follow-up program of phone calls and visits for delinquent accounts
• Additional duties as assigned.
• Provides timely, appropriate feedback to all employees on performance & sales expectations.
• Possesses strong knowledge of branch operations
• Perform/direct credit investigations and analysis on new and existing accounts, including contacting outside sources for information.
• Actively works in the field calling on existing and potential accounts for development
• Focuses on key market segments consistent with the sales strategy.
• Making outside sales calls to support the market development plan.
• Profiling key competition in the market.
• Deliver information in logical manner.
• Builds positive relationships with employees, customers and external vendors.
• Conducts periodic market research studies to assist in developing marketing plans and strategies for the branch to include:
  • Profiling key competition in the market.
  • Conducting competitive product testing and comparisons to S-W and identifying strengths and weaknesses of competitors versus Sherwin-Williams.
  • Profiling potential customers and making shop visits to estimate sales volume.
  • Making outside sales calls to support the market development plan.
• Adhere to company safety standards at all times.
• Conducting competitive product testing and comparisons to S-W and identifying strengths and weaknesses of competitors versus Sherwin-Williams.
• Profiling potential customers and making shop visits to estimate sales volume.
• Holds regular meetings with employees to discuss progress and coaches when needed.

POSITION REQUIREMENTS

FORMAL EDUCATION:

Required:

• High School education or equivalent

Preferred:

• Bachelor’s Degree

KNOWLEDGE & EXPERIENCE:

Required:

• At least 2 years of experience in a customer service related field
• Previous record of effective management with regard to expense control, sales management and directing personnel
• Valid driver’s license

Preferred:

• Previous experience in sales related goal
• At least one year experience in an automotive aftermarket industry

TECHNICAL/SKILL REQUIREMENTS:

Required:

• Demonstrated ability to work with word documents and spreadsheets
• Demonstrated high level of both verbal and written communication skills
• Demonstrated ability to make independent decisions
• Demonstrated ability to perform basic math calculations and financial ratios relative to a P&L

Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.

The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.