Associate Manager, Ads & Promotions Strategy, Customer Narrative

About The Team

• Our Advertising & Promotions team operates at the intersection of e-commerce and advertising, surfacing and monetizing relevant content that benefits our core audiences. We provide digital solutions to help advertisers reach DoorDash audiences. This role will be directly responsible for managing our go-to-market Restaurant customer narrative for our ads & promotions products.

About The Role

• Partner with Sales and Account Management teams to understand where there’s opportunity for improvement, and own the end-to-end development & execution of improved processes
• Represent our merchant and account team needs to influence the Product roadmap accordingly
• Partner with Product and Data Science to identify and deliver increased Merchant engagement with our tech platform
• Own measurable business outcomes (OKRs) by spearheading initiatives that drive adoption and retention for our Merchant / Advertiser audience
• Wear multiple hats - including business operator, product marketing, sales enablement, and sales marketing
• Bring product offerings to market both internally (for our account teams) and externally (for our merchants)

You’re Excited About This Opportunity Because You Will…

• Partner: You love equipping other teams with what they need to be successful. You are able to take feedback and put it into action.
• Problem Solve: You like diving into ambiguous problems. When given an ambitious goal, you enjoy thinking about the milestones necessary to get there.
• Communicate: You have strong communication skills and are able to convey complex messages to multiple audiences.
• Build: You’re not afraid to try something new. You enjoy going from 0 to 1.

We’re Excited About You Because…

• Experience in an environment that is product or consumer-focused
• Proven track record of leading projects, working cross-functionally, and delivering on results
• Excellent analytical abilities (including intermediate+ Excel and intermediate+ SQL)
• You have 4+ years of experience in consumer tech, food delivery, consulting, strategy, marketing, e-commerce, product marketing, or operations. Advertising experience and experience working in/with the Restaurant industry is preferred for this role.

Why You’ll Love Working at DoorDash

• We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day.
• We offer great compensation packages and comprehensive health benefits.
• We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.
• We are learners - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute.
• We are customer-obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility.
• We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Compensation

The location-specific base salary range for this position is listed below. Compensation in other geographies may vary.

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary is localized according to employee work location. Please discuss your intended work location with your recruiter for more information.

DoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.

In addition to base salary, the compensation package for this role also includes opportunities for equity grants.

California Pay Range:

$109,000—$155,000 USD

New York Pay Range:

$115,000—$155,000 USD

Washington Pay Range:

$109,000—$148,000 USD