Sr. Manager - Customer Strategy & Innovation
By United Airlines At Greater Chicago Area, United States
BS/BA degree or equivalent relevant work experience
9+ years of work related experience
Strong relationship building and problem resolution skills
Stong written and verbal communication skills
Successful completion of interview required to meet job qualification
Experience working with Airport Operations or in groups related to Airport Operations
Manager - Customer Strategy & Innovation
By United Airlines At Greater Chicago Area, United States
4 - 8 years of work experience
Skilled in Microsoft Office - particularly Powerpoint and Excel
Problem resolution and communication skills
Successful completion of interview required to meet job qualification
Knowledge of other internal business groups
What’s needed to succeed (Minimum Qualifications):
Senior Manager, Customer Experience Strategy
By GoHealth At Illinois, United States
Proven change management and leadership skills
Management consulting, venture capital or private equity firm experience
Knowledge of or experience in the Healthcare industry
Manage and develop team members, creating an effective, multi-layered organization with future leaders
5+ years of work experience
3+ years experience leading and building driven, successful teams
Director, Customer Strategy Jobs
By No7 Beauty Company At New York City Metropolitan Area, United States
With strategic account leads and senior management within the organization, supports the co-development of new products or other retailer-specific category-driving opportunities
· Ability to interact face-to-face with Senior Management, Cross Functional, and International colleagues
Effectively manage the P&L to deliver profitable growth
· 7 to 10 years of relevant experience in CPG/beauty companies
· Demonstrates interpersonal communication, customer service, and analytical skills
What we can offer you:
Manager, Customer Planning & Strategy
By Glanbia Performance Nutrition (GPN) At Greater Chicago Area, United States
Build and leverage relationships with cross functional counterparts including customer excellence (price and sales planning), marketing and finance.
5+ years of sales, brand, channel/trade marketing, customer planning and customer strategy experience in North America.
Experience managing a brand in a larger brand portfolio organization within CPG
What we would like to offer you!
Primary liaison between a specific brand organization and the customer organization across the entire customer team for all sales strategy issues.
Key leader in driving the commercialization of a specific category/brand plans for specific channels.
Supervisor, Customer Data Strategy
By McDonald's At Chicago, IL, United States
Strong time management skills and attention to detail
Assist in vendor management (onboarding, contract reviews, assessments, scoping), handle budgets and financial forecasting.
Basic understanding of project management tools, including JIRA & Confluence
3+ years of experience in the media, digital or data analytics spaces
Media agency experience preferred but not required
Understand the balance between business-as-usual work and longer-term, strategic roadmap priorities and resource accordingly.
Manager, Sales Strategy And Customer Marketing
By Ferrara At Chicago, IL, United States
Minimum 10 years of marketing, sales, or business experience, or equivalent combination of education and experience in the CPG industry required
Relevant project management or consulting work is preferred
Experience and skill presenting concepts to multiple audiences, including senior leadership
Manage customer marketing budgets by planning and aligning with strategic accounts to deliver effective and profitable programs.
Business acumen with strong analytical skills and demonstrated technical competence
Skills that will make you successful
Manager, Customer Strategy Jobs
By Bally Sports At New York, NY, United States
Strong team focus with outstanding organizational and resource management skills, as well as an exceptional attention to detail.
Approximately 4-6 years of prior experience in a CRM related role
Strong analytical and problem-solving skills
Experience working with CRM and push notification systems.
Expand and optimize personalization and segmentation strategies across all email, push, and in app touchpoints to increase engagement, revenue, and efficiency.
Responsible for campaign set up; building segments, journeys, logic while working directly with external vendors on execution, deployment, and performance analysis.
Manager, Customer Strategy Jobs
By Bally Sports At New York, United States
Strong team focus with outstanding organizational and resource management skills, as well as an exceptional attention to detail.
Approximately 4-6 years of prior experience in a CRM related role
Strong analytical and problem-solving skills
Experience working with CRM and push notification systems.
Expand and optimize personalization and segmentation strategies across all email, push, and in app touchpoints to increase engagement, revenue, and efficiency.
Responsible for campaign set up, building segments, journeys, logic while working directly with external vendors on execution, deployment, and performance analysis.
Customer Success Strategy & Analytics Manager - Slack
By Salesforce At San Francisco, CA, United States
5+ years of work experience in a Strategy & Ops technology company, management consulting firm, investment bank and/or private equity firm
Experience leading large cross-functional teams through change management programs
Experience with enterprise software or SaaS strategy
Excellent communication and analytical skills with the ability to distill complex thoughts and strategies into simple, actionable recommendations
Experience with SQL and Salesforce reporting
More details about our company benefits can be found at the following link:
Manager, Customer Data Strategy
By Eversource Energy At Westwood, MA, United States
Strong data management and data governance experience, including expertise in cataloging, data classifications, compliance, access control, and other related areas.
Lead the management and resolution of data governance and management issues within the Customer domain.
Collaborate with Data Governance Lead and Data Managers from other data domains to ensure consistency and alignment on data governance practices.
3+ years of experience building, managing and leading teams.
Distributed delivery experience on large programs.
Bachelor’s degree in information technology or services, related discipline, or equivalent experience in leu of having a degree.
Director, Customer Care Strategy
By EarnIn At United States
Customer service operations experience; quality and training, escalations, workforce management, technical product issue resolution
Proven experience (7+ years) in building and managing teams, including establishing operational processes that allow for scale through autonomy.
Deep domain expertise owning the design and creation of an excellent customer experience
Demonstrated experience building relationships with stakeholders
Exceptional analytical, critical thinking, and problem solving skills
Develop and implement a Customer Care and Product strategy that effectively addresses customer needs and drives customer advocacy
Manager, Customer Service Journey Strategy
By Wayfair At , Boston, 02116, Ma
Partner effectively operational teams including contact center workforce management, training and change management teams
Extensive Excel or SQL experience, bonus points for R or other programming skills
Manage multiple priorities in a face-paced environment with effective communication and thorough follow through
4+ years of experience in consulting, analytics, supply chain, or corporate strategy in a high-growth environment is a plus
Passion for customer experience, transformation, and acting as a change agent
Experience working with start-ups and/or industry bodies focused on innovation in customer service technologies
Associate Manager, Ads & Promotions Strategy, Customer Narrative
By DoorDash At New York, NY, United States
We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.
We offer great compensation packages and comprehensive health benefits.
Bring product offerings to market both internally (for our account teams) and externally (for our merchants)
Communicate: You have strong communication skills and are able to convey complex messages to multiple audiences.
Experience in an environment that is product or consumer-focused
Excellent analytical abilities (including intermediate+ Excel and intermediate+ SQL)
Senior Manager - Customer Strategy & Innovation (Hybrid)
By United Airlines At Houston, TX, United States
Demonstrated high level project management skills
Drive stakeholder alignment and management to ensure successful implementation of projects
Strategic Portfolio / Project management principles
9+ years of relevant work experience
Strong relationship building and problem resolution skills
Strong written and verbal communication and presentation skills
Senior Manager - Customer Marketing Strategy
By JCPenney At , Remote
This role requires strong leadership skills, an ability to work cross functionally and a solutions oriented mindset.
Senior Manager - Customer Marketing Strategy
Manager - Customer Marketing Strategy
Develop and maintain marketing communications processes to ensure total organizational view into segment campaigns and prioiritzation of messaging season to season.
Develop and lead strategic planning of customer segment marketing plans and translate to tactical plan of action.
Direct media owners on appropriate messaging and objectives for overall segment campaigns.