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Promotions Associate Jobs
Company | Squarespace |
Address | New York, NY, United States |
Employment type | FULL_TIME |
Salary | |
Category | Technology, Information and Internet |
Expires | 2023-08-09 |
Posted at | 10 months ago |
Squarespace is looking for a passionate Promotions Associate to manage and execute various CRM acquisition and conversion tactics.
- Perform all quality assurance steps including proofing templates on all applicable devices, staging user experiences in-product, live rendering, and spot-checking audience lists to ensure accuracy
- Responsible for creation and maintenance of all promotional discount codes for CRM and additional teams throughout the organization
- Advocate for the customer experience
- Build email, push, and in-browser campaigns with HTML & CSS coding, including personalization with Handlebar logic and dynamic content, using our email service provider, Iterable, and our app notification provider, Braze
- Maintain promotions calendar and supporting documentation across all products and surfaces
- Execute promotional email, push, and in-app marketing campaigns that support pre-defined performance goals, such as CTR, open rates, conversions and incremental revenue lift
- Develop and test new promotions capabilities and tactics
- Regularly perform competitive analysis, tracking CRM acquisition campaigns and developing related points of view to deliver insights to the team that are backed by data
- Collaborate with Engineering team to support implementation roadmap
- Communicate all promotions details and updates to partnering teams and serve as point of contact for Customer Operations
- Knowledge of HTML and CSS for email design, overall email processes, and ESP platforms - direct experience working in Iterable and/or Braze.
- Ability to initiate and pursue ideas, work in an expedited time frame, establish trust and maintain a collaborative spirit working with teams across the organization
- 1+ years of demonstrated success in a customer acquisition focused role within marketing
- 1+ years of experience in a direct marketing/CRM role, using multiple channels to communicate with customer base
- Up to 20 weeks of paid family leave
- Access to supplemental insurance plans for additional coverage
- Dog-friendly workplace
- Equity plan for all employees
- 6 Global Employee Resource Groups (ERGs)
- Flexible paid time off
- Fertility and adoption benefits
- Retirement benefits with employer match
- Headspace mindfulness app subscription
- A choice between medical plans with an option for 100% covered premiums
- Private rooftop
- Employee donation match to community organizations
- Education reimbursement
- Pretax commuter benefit
- Free lunch and snacks
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