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Product Research Manager, Etsy Ads
Company | Etsy |
Address | Brooklyn, NY, United States |
Employment type | FULL_TIME |
Salary | |
Category | Software Development |
Expires | 2023-10-12 |
Posted at | 7 months ago |
Company Description
- Partner with peer managers on other teams or in other departments—such as Design, Product Management, Engineering, and Analytics
- Lead a team of 2+ UX researchers, mentoring them on UX methods, prioritization and career development
- Collaborate and communicate in a way that amplifies the voice of our customers, ensuring that the teams’ insights are embedded and acted upon
- Recruit and hire outstanding researchers and facilitate their onboarding experience
- Apply agile research techniques and explore new ways to deliver rich insights in a fast paced environment
- Directly contribute to our Research team’s strategy and focus areas
- Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law.
- Run your own projects when the need arises
- Guide researchers on study design and wide range of generative and evaluative methods, including mixed-methods planning with quant and market researchers
- Partner with other research managers to grow and develop the research team via our toolkit, talent, and socialization techniques
- Previous experience with conducting Ads research preferred
- You lead by example, and have a track record of influencing product decision-making with inspirational, action-orientated and high quality research
- 2+ years previous research management experience developing and motivating an impactful UX research team, and enjoy mentoring others on how to progress in their careers
- You care deeply about understanding customer needs and delivering the best experience for them
- You are a connector and have a high comfort level in building relationships and collaborating with internal and external relationships with key partners (Product, Marketing, Legal, Ops, etc.)
- 5+ years experience in applied product or user research, and has led research before in a growing company – ideally in a B2C or e-commerce company.
- You triangulate data, and are able to spot trends and opportunities through synthesizing various qualitative and quantitative inputs
- You’re confident using creative socialization techniques
- You balance rigor and speed-to-learning, and guide your teams on research plans and methodologies that do the same
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