Associate Director, Investment Operations

Both Performance Collective and PHM sit under the Publicis Media pillar, which is a collective group of agencies that specifically focus on Media advertising under the Publicis Groupe network. Within this collection of agencies as well as the broader network, we are uniquely positioned to not only deliver innovation to our clients as we partner together but also deliver the best-in-class opportunities and benefits to our employees. We deliver the atmosphere of a startup company, with the stability of having a parenting company in Publicis Groupe. As you can see, we are growing; in the past year alone, we have hired 1/3 of our current workforce. Currently, we operate out of four locations across the US which are New York, Chicago, Detroit, Philadelphia, and Los Angeles. LifeSpeed in particular will be based out of our New York office.

The Associate Director ensures the fiscal responsibility and quality control of their client media investments. They manage the day-to-day team workload, plans and coordinate projects and can be adaptable to the ever-changing needs of the marketplace. The goal for this role is to support client investment initiatives and help develop and maintain PHM partnerships.

Key Responsibilities

Knowledge

• Strong understanding of client’s business and goals
• Firm understanding of partner invoice portals
• Strong understanding of the overall media marketplace and partner landscape
• Strong understanding of how the agency works and how jobs flow throughout
• Strong understanding of the investment process
• Understanding of how client business objectives translate into media investment and management strategies
• Firm understanding of partnership opportunities, deals and terms
• Strong understanding of agency investment tools
• Strong understanding of agency Terms + Conditions and media partner contracting process

Day-to-Day

• Responsible for Marketplace Position reporting
• Oversees the daily execution of Investment Management team tasks
• Advances best practices in investment process, efficiencies, etc..
• Consulted for partner contractual needs, such as IO notes, SOWs, etc…
• Responsible for execution of ad hoc projects
• Responsible partner payment mitigation and resolution
• Responsible for managing timely delivery of team projects and tasks

Internal + External Relationships

• Fosters a positive work environment
• Able to navigate proper support for Investment systems and tools
• Responsible for developing talent, delegating appropriately, and ensuring teams are working smoothly
• Continues to develop relationships with key Groupe teams, such as ReSources and Business Operations
• Provides expertise and shares knowledge with junior team members
• Responsible for managing and prioritizing team assignments
• Contributes to new business efforts as needed
• Continues to develop relationships with key media partners
• Begins to develop working relationships with client contacts as necessary
• Collaborates internally with leadership across capabilities and teams
• Delivers constructive, actionable feedback to team
• Provides clear, regular communication regarding client and project goals, prioritization and measures of success to all key stakeholders

• Able to deal with ambiguous and challenging situations
• Adherence to agency procedures (on-time and accurate time sheets, performance conversations, etc…)
• Knowledge of media investment systems and tools (Mediaocean, etc…)
• Exhibits professionalism, integrity, self-awareness, and an attitude of continuous improvement
• 5-7 years of industry experience, preferably within media planning and/or buying
• Knowledge of Microsoft Office applications (Excel, PowerPoint)
• Pharmaceutical industry a plus
• Strong written and verbal communication skills
• Proven ability to lead people and projects
• Ability to multi-task, manage one’s time, and demonstrate personal organization to meet deadlines
• BA/BS

Compensation Range: $91,000 - $144,000 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. For this role, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off.

All your information will be kept confidential according to EEO guidelines.