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Assistant Food And Beverage Director

Company

Andaz Napa
Address , Napa, 94559, Ca
Employment type FULL_TIME
Salary $80,000 a year
Expires 2023-07-18
Posted at 1 year ago
Job Description

Summary

The salary range for this position is $80,000-$90,000. This is the pay range for this position that Andaz Napa reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.

At Andaz Napa, part of World of Hyatt Lifestyle Brand, we believe our guests select Andaz for our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. We are Independent and Free-Thinkers! This Position report to the Director of Operations.

The Assistant Director of Food and Beverage is responsible for overseeing and directing Banquets, Restaurants, In-Room Dining, Lounges, Stewarding, and any other Food or Beverage related areas operated by Hyatt.


Duties include:
  • Coordinate food and beverage operations with other hotel departments to ensure efficient guest service
  • Direct and oversee development of employees
  • Coach and counsel employees to reflect Hyatt service standards and procedures
  • Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
  • Maintain communications with Corporate Staff
  • Performing daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
  • Exercise quality control for both food and beverage
  • Implement and maintain F&B sales/marketing programs
  • Implement procedures to increase guest and associate satisfaction
  • Responsible for short and long term planning and the management of the Food and Beverage operations in the front and back of the house
  • Hire, train, empower, coach and counsel, performance and salary reviews
  • Direct the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage operations
  • Maintaining Hyatt standards of service and ensure their implementation
  • Develop and recommend the budget, marketing plans and objectives and manages within those approved plans

Andaz Napa colleagues work in an environment that demands exceptional performance yet reaps great rewards. Andaz Napa has the best to offer for our successful candidate. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you!

Qualifications

Our Values: Empathy | Integrity | Respect| Inclusion| Experimentation| Wellbeing

  • Must be proficient in Microsoft Word and Excel
  • Hotel/Hospitality degree an asset
  • Proven leadership skills
  • Clear and concise written and verbal communication skills
  • 4 years or more of progressive hotel Food and Beverage experience (typically with Hyatt)
  • Experience implementing new F&B concepts
  • Service oriented style with professional presentations skills
  • Must have excellent organizational, interpersonal and administrative skills
  • Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and this backgrounds
  • Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line