Analyst, Client Strategy Jobs

About Sotheby's

Established in 1744, Sotheby’s is the world’s premier destination for art and luxury. Synonymous with innovation, Sotheby’s promotes access, connoisseurship and preservation of fine art and rare objects through auctions, private sales and retail locations. Our trusted global marketplace is supported by a network of specialists spanning 40 countries and 50 categories, which include Contemporary Art, Modern and Impressionist Art, Old Masters, Chinese Works of Art, Jewelry, Watches, Wine and Spirits, and Interiors, among many others.

THE ROLE

Sotheby’s Client Strategy team develops and implements strategies around existing clients and gathers intelligence on key high net worth individuals in order to generate commercial opportunities. Partnering with areas of the business including Specialist Departments, Regional Offices, Marketing, Business Intelligence, Special Events, and other key business units, this team is responsible for spearheading initiatives to maximize Sotheby’s reach within its existing and prospective client base.

The Client Strategy Analyst will work in tandem with Client Strategists to contribute to short-, mid- and long-term strategic initiatives. The responsibilities include coordinating global projects, executing top client strategies, data analysis, cross-departmental prospecting research, and new client activation.

Responsibilities

The Analyst will play a key role in leveraging both external and internal client data to drive business initiatives, including (but not limited to):

Client Coverage Initiative and Data Analysis

• Maintenance of Priority 1 & 2 Client lists to ensure full coverage of monthly new additions, relationship progress or departures
• New buyer activation: Analyze and providing insight on trends related to new bidders and buyers and reactivation of existing ones, complete sales-driven research, and develop strategies to enhance client retention
• Assist with maintenance of long-term project pipelines and large data sets
• Analyze and create clear stats from large data sets reviewing Sotheby’s collector base
• Support team meetings and internal presentations by taking meeting minutes, paying close attention to action points, and circulating following the meetings
• Support the team with regular reviews of “at risk” clients to assess progress of relationships
• Proposals: Provide strategic data points for Sotheby’s proposals for sale, including prospective buyers and key statistics
• Monthly stats overview of top client demographics, regionally, by Relationship Manager, collecting category
• Identify trends in data and analytics to support coverage initiatives
• Creating PowerPoint presentations/project decks as required

Client Strategy

• Sale targeting- Partner with Client Strategists to drive pre-sale targeting initiatives, working with Digital Marketing and Thread Genius/AI teams
• Research for post-sale meetings, recording action points and deliverables to ensure business-getter follow through
• Competitor analysis: Analyze known competitive transactions, distill key insights, and assess business development opportunities
• For bespoke seated events, assist with invitation list building, collaborate with Special Events team, and create client biographies
• Ensure the accuracy and integrity of client information in client system/CRM throughout the year
• Partner with Client Strategists to research for top client reviews, team meetings, regional meetings, and to support key auctions
• Support pre-sale targeting initiatives, including creative brainstorming for top lots, research potential new bidders
• Creation of team meeting briefs, family trees and high-level presentations to provide an overview of key families/clients

Client Prospecting and Research

• Use available resources including media, Wealth-X, and Sotheby’s CRM to identify client opportunities
• Regularly and systematically review Collector/Rich lists, including Forbes, ArtNews Top 200, real estate listings, and other media to ensure the accuracy of Sotheby’s existing client data and identify potential new clients

Ideal Experience & Competencies

• Ability to work on multiple tasks and under pressure
• Advanced analytical and research skills and the ability to identify and drive growth opportunities
• Superior organizational skills with the ability to prioritize multiple tasks with speed and efficiency
• Team player with a positive working rapport with colleagues
• Flexibility to work some evenings and weekends when necessary
• High degree of accuracy and attention to detail, with excellent writing/editing skills
• Ability to think laterally and creatively
• Ability to run basic stats and work through large quantities of data to analyze trends
• Excellent communication and interpersonal skills
• Minimum 2-3 years related auction or art market experience, or related experience in an analyst role
• Advanced user of Microsoft Excel, Word and PowerPoint

The proposed base salary for this position ranges from $50,000-$56,000. In addition to base salary successful candidates are eligible to receive a discretionary bonus, as well as a competitive benefits package. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered.

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The Company is an equal opportunity employer and considers all applicants for employment without regard to race (including, without limitation, traits historically associated with race, such as natural hair, hair texture, and protective and treated or untreated hairstyles), color, creed, religion, sex, sexual orientation, marital or civil partnership/union status, national origin, age, disability, pregnancy, genetic predisposition, genetic information, reproductive health decision, sexual orientation, gender identity or expression, alienage or citizenship status, domestic violence victim status, military or veteran status, or any other characteristic protected by federal, state/province or local law. The Company complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it operates.