Analyst/Sr Analyst, Sales Strategy & Operations

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Job Category

Operations

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place.

Overview Of The Role

This role sits within the Americas operational excellence team and provides great visibility to sales strategy leadership. Our Mission is to unify all Americas Operating Units under a single operating model by scaling assets and best practices across all operating units through tight partnership with our stakeholders. As part of the role, you will be forming deep connections and gain well rounded knowledge of the strategic and operational facets of Salesforce’s business model. A successful candidate is proactive, possess strong analytical skills, deals well with ambiguity and changing priorities and thrives in a fast-paced environment.

Responsibilities

• Build clear and concise presentations to convey current state of business and performance against target and past performance
• Assist in developing ad-hoc data analysis to present to Sales Strategy and COO group
• Design and create analytical tools at scale that satisfies immediate and long term strategic and operational needs
• Partner with strategy and other cross functional stakeholders to scope areas for operational improvements
• Assist in troubleshooting of operational issues as they surface; propose changes to systems and processes to improve operational efficiency.
• Assist in preparation of monthly / quarterly business reviews for executive consumption
• Support Salesforce process enhancements, modifications and best practices development
• Build reports and dashboards to derive insights into the health of the business, identify areas of weakness, and present improvement recommendations to sales strategy and leadership.
• Perform ad-hoc analyses across multiple data sets and tools

Minimum Requirements

• Detail and quality-oriented with the desire to quickly learn new concepts, business models, and technologies
• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
• 2-4+ years of professional experience, ideally in consulting or sales strategy/business operations roles

Preferred Requirements

• Exceptional problem solving skills: demonstrated ability to structure complex problems, develop solutions, and craft high quality project plans
• Self-starter and high degree of motivation to go above and beyond the task at hand
• Flexibility and ability to quickly pivot to new priorities
• Familiarity with CRM and Salesforce reporting
• Be able to work independently and as part of a team in a fast pace, rapid change environment
• Exposure to and/or high degree of comfort with Python, SQL, Tableau

Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.

Salesforce welcomes all.

More details about our company benefits can be found at the following link: https://www.getsalesforcebenefits.com/

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For New York-based roles, the base salary hiring range for this position is $88,100 to $153,700.

For California-based roles, the base salary hiring range for this position is $88,100 to $153,700.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.